Utility Clerk/Cashier Position Available In Tangipahoa, Louisiana
Tallo's Job Summary: The City of Ponchatoula is hiring a Utility Clerk/Cashier to accurately manage utility bills for various customer types. Responsibilities include handling inquiries, processing payments, and resolving billing issues promptly. The ideal candidate possesses strong customer service skills, math proficiency, and previous experience in a similar role. This full-time position offers a pay range of $15.00 - $18.00 per hour, with benefits and a 7.5-hour workday. Applicants must be able to commute to Ponchatoula, LA.
Job Description
Utility Clerk/Cashier City of Ponchatoula 125 W Hickory St, Ponchatoula, LA 70454
Job Description:
Utility Billing Clerk We are seeking a dedicated and professional Utility Billing Clerk to join our team. This position requires a customer-focused individual with excellent communication skills, strong attention to detail, and the ability to troubleshoot billing issues effectively. As the first point of contact for customers, you will represent the city with professionalism and courtesy.
Key Responsibilities:
Accurately process and manage utility bills for residential, commercial, and industrial customers. Handle customer inquiries via phone and in person, providing clear and effective solutions. Count and process payments with precision and accuracy. Troubleshoot billing issues and resolve discrepancies in a timely manner. Maintain up-to-date records of accounts and transactions. Answer phones with a friendly and professional demeanor, ensuring a positive customer experience.
Qualifications:
Exceptional customer service skills with the ability to handle inquiries in a courteous and efficient manner. Strong math skills and experience with handling cash and payments. Ability to troubleshoot and resolve billing issues. Excellent communication skills, both written and verbal. Previous experience in a customer service or billing role is a plus. Proficiency in Microsoft Office, banking and billing software preferred. If you are detail-oriented, a problem-solver, and thrive in a customer-facing role, we encourage you to apply! Hours are 8am-4:30pm some
OT Job Type:
Full-time Pay:
$15.00 – $18.00 per hour Expected hours: 7.5 per week
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Experience:
banking or customer service: 1 year (Required) Ability to
Commute:
Ponchatoula, LA 70454 (Required) Ability to
Relocate:
Ponchatoula, LA 70454: Relocate before starting work (Required)
Work Location:
In person
