Administrative Support Associate – Cashier Position Available In Pitt, North Carolina

Working Title Administrative Support Associate – Cashier
Position Number T10421
Department AFH Cashier
Department Homepage http://www.ecu.edu/cashier/
Advertising Department

CASHIER’S OFFICE

Division Administration & Finance
Classification Title Admin Support Associate
Competency Level 1 – Contributing
Number of Vacancies 2
Full Time Equivalent (FTE) 1.00
Hourly Salary Rate/Range $16.13
Work Schedule M-F, 8am-5pm
Position Location (City) Greenville
Position Type Temporary Staff
Job Category Staff – Office/Clerical
Primary Function of Organizational Unit The University Cashier’s Office serves as the central collection center for student accounts receivable and for receipting of State funds through departmental deposit. The primary purpose of this office is the billing, receiving, depositing, disbursing, accounting and the financial record keeping of student tuition, fees and related charges as well as other State funds deposited and in the custody of the office and finally safeguarding these funds until deposited with the State Treasurer and/or a designated commercial bank. Job Duties Cashier responsibilities include, but are not limited to:
Receiving payments (cash, check, and debit card) for student accounts and Third Party payments. Accuracy is key.
Review and process Faculty & Staff Waivers in Banner.
Open, sort, proof (for accuracy) and process payments received by mail. Requires data entry in Banner Student A/R module.
Provide excellent customer service to students, parents, staff, faculty and any others that interact with the Cashier’s Office.
Release student account information in accordance with FERPA (Family Education Rights to Privacy Act).
Sign into the Cisco Finesse phone system daily and assist with Level 2 Cashier calls that require more complex attention and research.
Balance cash drawer daily, complete balance sheet, submit deposit to Departmental Cashier, and report any out of balance issues in accordance with University policy.
Assist students with questions regarding 3rd party systems such as TouchNet.
Assist students with refund and tuition payment plan questions and issues. This is a “customer service” driven position requiring above average communication skills and professionalism. Minimum Education/Experience High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. License or Certification Required by Statute or Regulation Preferred Experience, Skills, Training/Education License or Certification Required by the Department Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• All applications must be submitted by 11:59 p.

m. (EST) on the closing date indicated. Job Open Date 05/22/2025
Job Close Date 05/29/2025