Lead Cashier Position Available In Mercer, Pennsylvania
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Job Description
Lead Cashier 2.8 2.8 out of 5 stars 100 Hadley Rd, Greenville, PA 16125 MISSION
STATEMENT
We will be the best neighborhood home center in each of our markets every day by offering sparkling clean, well-assorted, in-stock, well-priced, easy-to-shop stores, operated by friendly, interested, well-trained individuals who will provide each shopper with a memorable shopping experience. Word of mouth will be our most effective form of advertising. Successful execution will provide good opportunities for all associates and return a fair profit to our shareholders.
POSITION SUMMARY
The Lead Cashier is responsible for managing the cashiers along with performing cashier position functions. The Lead Cashier is responsible for the training, development, and ongoing education of current and new cashiers. The Lead Cashier will open and close registers daily by following proper procedures, complete cash balancing, and understand all procedures for Point-Of-Sale (POS) system. Other responsibilities include improving cashier key performance indicators, and additional duties assigned by the General Manager. Must be customer service oriented with excellent communication skills, honest, and courteous.
EXPECTATIONS
Leadership Prioritize
- recognize “What’s important now” Vision
- See the “BIG” picture while focusing on the day-to-day activities that will get the result Delegate
- Put processes and procedures in place to accomplish goals Ongoing efforts to strengthen culture through responsibility and accountability Consistency
- Good leaders demonstrate emotional stability in both good and difficult times Communication
- Good, clear expectations to employees Lead by setting the example o Concern for Standards
- Demonstrate the commitment for excellence Initiative Proactive
- Act without being told Improvise
- Find creative ways to get things done Set high expectations o High energy / Sense of urgency Problem solver Team Building Professionalism Inspire Trust and Confidence Implement training with all associates
PRINCIPAL ACCOUNTABILITIES SALES PERFORMANCE
Assists Management to implement, drive and monitor customer engagement strategies to achieve sales and margin objectives Implements best practices for cashier responsibilities Leads by example for customer transactions Drives cashier metrics to achieve set goals
STORE OPERATIONS AND ADMINISTRATION
Ensures that all cashier standards follow company policy Managers the store in the absence of the General Manager and Assistant Manager
- Keyholder Ensure all operational standards are following our company’s policies and procedures Maintain safety awareness
ORGANIZATIONAL DEVELOPMENT
Assist Management in the following: Assesses staffing needs and implements strategies to improve customer service and efficiencies. Evaluates individual performance, coaches and counsels and makes recommendations/decisions on hiring, promotions, terminations, and development. Coach and counsel, all cashiers to support a positive culture within the store
Job Type:
Full-time Pay:
From $13.00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off
Shift:
8 hour shift Day shift Evening shift Morning shift
Work Location:
In person