Member Services Associate Position Available In Montgomery, Alabama
Tallo's Job Summary: This Member Services Associate position at the Young Men's Christian Association of Greater Montgomery in Montgomery, AL offers $10 an hour. Responsibilities include serving members, answering questions, and upholding member service control. Qualifications include a high school diploma or GED, first aid certification, and effective communication skills. The YMCA is an equal opportunity employer.
Job Description
Member Services Associate Young Men’s Christian Association of Greater Montgomery Montgomery, AL Job Details $10 an hour 9 hours ago Qualifications High school diploma or GED First Aid Certification Communication skills Entry level Full Job Description This position is responsible for serving members and guests, maintaining member service control, answering member questions, and performing various other duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Greet and serve members and guests Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors Handle and solve member concerns Answer the telephone in a prompt, courteous manner – three ring rule applies No one left “on hold” for more than 30 seconds without personal contact Provide all needed information on phone messages taken and give correct information to callers Member sign-up and program registration all done correctly and in a timely manner Enter receipt information correctly for membership and programs Be accountable for all money collected during your shift. Money and receipt total should match Perform routine filing and copying as needed Maintain clean and professional appearance for self and facility. Wear staff shirt. Wear nametag. (shorts and skirts of moderate length, no blue jeans) Understand and be able to apply emergency procedures Prepare fields for games, practices, and other activities going on at the facility. Referee our U4/U6 soccer programs when needed. Work concessions during programs and events. Must be available for Events/Tournaments held at the Soccer Complex. Opens and closes center as necessary. Ensures that building is empty and secured when closing at night. Must be able to work flexible hours including some weekends.
Qualifications:
High school diploma or equivalent minimum, degree pursuit/currently employed in service industry preferred Effective verbal communication skills required Basic knowledge and use of computers High degree of accuracy with provided information Multi-task oriented Certifications and Trainings CPR, First Aid, AED or within 30 days YMCA Safety Trainings The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check.
