Member Services 1 PT – East Campus Position Available In Alachua, Florida
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Job Description
Member Services 1 PT
- East Campus Campus USA Credit Union $18.46
- $22.12 Hourly parental leave, paid time off, tuition reimbursement, 401(k) United States, Florida, Gainesville Jun 20, 2025 Job Details
Job Location East Campus - Gainesville, FL Position Type Part Time Salary Range $18.46
- $22.12 Hourly Description The hours for this position are: Monday
-
Thursday:
11:45 AM
- 5:15
PM Fridays:
12:45 PM
- 6:15
PM Saturdays:
1
- 2 per month from 8:45 AM
- 12:15 PM at an alternate location Role This position involves sales and service responsibilities to assist both current and prospective members with their Credit Union needs.
Duties include explaining available services, matching products to members’ specific needs, resolving any issues, and processing loan applications. The Member Services team aims to build strong relationships with members, ensuring that CAMPUS becomes their primary financial institution. Essential Functions & Responsibilities Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority. Refers problems that are beyond their authority to their supervisor, along with recommendations
Provides prompt, accurate, courteous, friendly, and professional service to all members
Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs. Identifies other lending products that could enhance their borrowing experience and provide greater financial flexibility
Ensures all paperwork is completed accurately and submitted to recordkeeping according to CAMPUS’ policies and guidelines
Assists on teller line processing transactions as needed Qualifications Education High School Diploma or GED
A college degree is a plus Experience 0
- 1 year of general experience
6 months to 1 year of previous Teller and/or customer service experience preferred Other Skills Attention to Detail
Collaboration and Teamwork
Communication
Confidentiality and Discretion
Conflict Resolution
Cross-Selling
Exellent Member Service
Microsoft Office Products
Problem Solving
Product Knowledge
Time Management and Organization Part-Time Employee Benefits Package All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement.
CAMPUS USA
Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns. EOE/AA, including Veterans and Disabled