Membership Coordinator Position Available In Pasco, Florida

Membership Coordinator

BOYS & GIRLS CLUBS OF TAMPA BAY INC – 4.1

Holiday, FL Job Details Part-time Estimated:

$29.9K – $34.1K a year 11 hours ago Qualifications Bilingual Spanish Customer service English Microsoft Office High school diploma or GED Organizational skills Communication skills Entry level Full Job Description

POSITION DESCRIPTION TITLE

: Membership Coordinator

REPORTS TO

Club Director STATUS:

Part-Time

LOCATIONS

Hillsborough & Pasco Counties Boys & Girls Clubs of Tampa Bay’s mission is to enable all young people, especially those who need us the most, to reach their full potential as productive, responsible, caring citizens.

PRIMARY FUNCTION

Fulfill the Boys & Girls Clubs of Tampa Bay mission by maintaining the front counter area, providing courteous and quality customer service and ensuring the safety of Club members. Perform administrative tasks necessary for the proper maintenance of membership records including the maintenance of the membership tracking system (MTS). Provide all necessary clerical support for the Club Director and other program staff.

ADDITIONAL RESPONSIBILITIES

Backup staff members in the absence of other youth development professionals or work on some weekends and/or extended hours for special events and/or programs or support other club locations within a reasonable geography.

RELATIONSHIPS

Internal:

Maintains close, daily contact with Club Staff (professional, part-time and volunteers), administrative staff, Club members and supervisor to receive/provide information, discuss issues, or explain guidelines/instructions.

External:

Maintains contact with external community groups, schools, members’ parents, and others.

KEY ROLES

Data entry and updates to information contained within the membership tracking system (MTS) and parent portal. Print daily program rosters for staff. Manage daily sign-out process which includes verification of parent or other approved adult identification. Member file management to include gathering necessary documents and authorization forms. Interact with incoming visitors to include parents, volunteers or other administrative staff. Answer incoming calls to the facility, respond to inquiries via Outlook email and phones. Participate in weekly staff meetings and various team-oriented activities. Actively support other club staff and youth development professionals in the daily service to club youth.

SKILLS/KNOWLEDGE REQUIRED

High School diploma or GED Superior organization skills, attention to details and ability to meet deadlines Strong interpersonal skills and customer service orientation Above average verbal and written communication skills Ability to maintain strict confidentiality Proficient in Microsoft Office and internet use Ability to pass Level I and Level II background screening including drug testing. Bilingual (English/Spanish) preferred

EQUAL EMPLOYMENT OPPORTUNITY

The Club is an equal opportunity employer. The Club is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Club does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression or any other protected status. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Club facilities. No form of unlawful discrimination, including unlawful harassment, will be tolerated.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in the classification. It is not designed to contain, or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.