Member Services Associate, Jim and Heather Gills Branch YMCA Position Available In Pinellas, Florida

Tallo's Job Summary: We are hiring Member Services Associates for the Jim and Heather Gills Branch YMCA. Responsibilities include engaging members, giving facility tours, handling financial transactions, and resolving concerns. Requirements include a HS diploma, 6 months of customer service experience, and proficiency in YMCA Daxko software. The position offers $15.50/hour, part-time hours, and excellent benefits such as facility usage and insurance.

Company:
YMCA
Salary:
JobPart-timeOnsite

Job Description

  • Job Title:
  • Member Services Associate, Jim and Heather Gills Branch YMCA
  • Description:
  • We are currently hiring for outgoing and enthusiastic individuals to work at the YMCA Member Service Desk at our Jim and Heather Gills Branch on 1st Ave South.
  • Applicant must be available during night shifts until 9:00pm and on weekends!
  • Responsibilities:
  • Professionally greets and engages members, guests and program participants, in person and by phone
  • Provides facility tours in an effort to promote and sell memberships and facilitate program enrollment
  • Performs data entry, files, accurately handles financial transactions, and processes various enrollments, cancellations, and other membership changes
  • Keeps all courtesy areas clean and organized, and assists members with special requests
  • Handles and resolves membership concerns
  • Builds relationships with members; helps members connect with one another and the YMCA.
  • Requirements:
  • Candidate must possess a HS diploma or equivalent and a minimum of 6 months customer service, sales or related experience. Position requires excellent organizational, communication and problem solving skills and the ability to learn the YMCA Daxko software program quickly and efficiently.
  • Pay and Perks:
  • $15.50/hour, part-time. Must be available nights and weekends. Excellent benefits including facility usage, before and after school child care, retirement savings and insurance available upon meeting eligibility requirements.
  • Level 2 background and 10-panel drug screen required.

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