Overnight Position Available In Lafourche, Louisiana
Tallo's Job Summary: Responsible for new member sales and creating a positive member experience by providing superior customer service. Duties include greeting potential members, handling front desk tasks, assisting with member check-ins/sign-ups, and maintaining club cleanliness. Benefits include a scholarship program, employee appreciation, and health insurance. Qualifications include honesty, good work ethic, and strong customer service skills.
Job Description
Overnight 3.3 3.3 out of 5 stars 337 N Canal Blvd, Thibodaux, LA 70301 Job SummaryResponsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls and toursAssist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friend
Team Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet Insurance HSAAdvancement Opportunities Essential Behavior RequirementsCustomer Service:
communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
Listening:
actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
Problem Solving:
recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy:
demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication:
Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum QualificationsHonesty and good work ethicStrong customer service skillsBasic computer proficiencyPhysical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift to 50 lbs. less than 30% of the time.
