Member Service Team Position Available In Middlesex, Massachusetts

Member Service Team 4.5 4.5 out of 5 stars 393 Highland Avenue, Somerville, MA 02144 We are looking for part-time enthusiastic customer service oriented people to become part of our Member Service Team. We are looking for multiple shifts (5:15am-10:15pm) Monday-Sunday. Opening, Closing, and Mid-Day shifts available. The Member Service Team will be required to work 6 hours per week. Our Member Service Team provides legendary service to our members and guests and play an integral role in creating the first impression of who we are to anyone walking in our door. They greet and acknowledge members and guests, check in members, answer phones and direct calls appropriately, as well as assist members and guests with inquiries about our programs and policies. The Member Service Team are important members of our team and value a teamwork-focused environment. If you want to work in a fitness environment focused on excellence and innovation, and have a zeal for customer service and impacting the health and wellness of individuals, Republic Fitness is the place for you!

Skills, Experience, Education:

Commitment to providing top notch customer service and some experience working in a fast paced customer service role Experience working with a diversity of people Team player who approaches challenges in a creative and positive manner History of conflict resolution, active listening, and written/verbal communication skills Excellent communicator – good listening, writing and oral communication skills Organized, flexible and resourceful Ability to execute multiple tasks at once, handle multiple projects simultaneously and remain resilient in a fast-paced environment Computer-savvy and proficient in using Microsoft Office Passion for Republic’s vision, mission and core values High School equivalent or higher

Compensation & Benefits:

Competitive wages Free health club membership Discounts on club services Paid Sick Time Additional benefits for full time positions

Job Type:

Part-time Pay:

$18.00 per hour Expected hours: No less than 6 per week

Benefits:

Employee discount Paid time off

Shift:

Morning shift

Work Location:

In person