Patient Service Associate – Health and Fitness Center Position Available In Durham, North Carolina
Tallo's Job Summary: This part-time Patient Service Associate position at Duke Health & Fitness Center in Durham, NC, requires strong customer service, communication, and computer skills. Responsibilities include greeting members, handling monetary transactions, answering inquiries, and performing administrative tasks. Minimum qualifications include a high school diploma, one year of relevant work experience, and the ability to stand for prolonged periods and lift up to 35 pounds. Duke is an Equal Opportunity Employer dedicated to diversity and inclusion.
Job Description
Patient Service Associate – Health and Fitness Center Duke Health – 3.7 Durham, NC Job Details Part-time 10 hours ago Benefits Paid time off Qualifications Management Customer service Microsoft Office High school diploma or GED POS Computer skills 1 year Grammar Experience Cash handling Communication skills Entry level Full Job Description This part-time PSA position is from 4:00pm to 8:00pm Monday through Thursday, and additional shifts as needed due to special promotions and staff PTO. Work Summary This customer service position plays an important role at the Duke Health & Fitness Center. This individual greets members & guests as they enter the facility, provides locker keys, and towels, takes monetary transactions via POS for programs and services, and answers membership questions. This position requires computer data entry and retrieval. This position independently answers phones, handles customer inquiries/complaints, schedules massage appointments and provides emergency services as necessary. They are responsible for the processing of membership contracts, guest waivers, and other administrative paperwork. They do financial balances at the beginning and end of each shift. This position works approximately every other weekend and with some possible coverage during the week as needed. Minimum Qualifications Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience A minimum of one year of work experience directly communicating. Experience effectively coordinating multiple tasks or activities. Two years of customer service is preferred. Experience working with point of sale monetary transactions including cash, check and credit cards. Special knowledge, skills, abilities, and physical requirements Excellent interpersonal and communication skills; Microsoft Office computer skills, Club Management software, cash handling skills, ability to perform multiple tasks at the same time Able to stand for prolonged periods; able to lift 35 pounds; bending and twisting required. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
