PT Member Services Associate Wilson Center Position Available In New Hanover, North Carolina
Tallo's Job Summary: PT Member Services Associate at Wilson Center, Cape Fear Community College in Wilmington, NC, is a part-time role offering $16 an hour. The ideal candidate will have a Master's degree, exceptional customer service skills, and the ability to work independently. Responsibilities include supporting membership programs, coordinating events, and managing member relations. Immediate supervision is provided by the Strategic Partnerships Manager. The position may require weekend and evening hours. Unofficial transcripts and/or training certifications are required for application.
Job Description
PT Member Services Associate Wilson Center Cape Fear Community College – 4.0 Wilmington, NC Job Details Part-time $16 an hour 2 days ago Qualifications 3 years Master’s degree High school diploma or GED Bachelor’s degree Entry level Full Job Description JOB DEFINITIONThis position supports management of the Wilson Center’s membership and corporate partnerships programs
DISTINGUISHING CHARACTERISTICS
This position is an administrative and customer service professional committed to the Center’s guests, members, and beneficiaries. This position must support recruitment, retention and events with members and coordinate services with Ticketing, Guest Services and the CFCC Foundation. Due to the operating hours and variety of tasks involved in this position, it is critical that this position works with a great deal of independence and sound judgement
SUPERVISION RECEIVED AND
EXERCISEDReceives immediate supervision from the Strategic Partnerships Manager.
Provides indirect supervision over Volunteer Corps, part-time Event Staff and interns.
EXAMPLE OF DUTIES ESSENTIAL AND OTHER IMPORTANT FUNCTIONS
Essential and other important responsibilities and duties may include, but are not limited to, the following: Together with Strategic Partnerships Manager, support all strategies and leads for member cultivation, solicitation, and relationship buildingSupport member reporting, tracking and dataCommunicate regularly and as needed with members to assist in members’ ticket purchases and/or benefit usage and work directly with Ticketing to fulfill those needsCreate office systems to support member projects and operations• Manage renewal and pledge payment reminders and acknowledgement programs and other printAttend community events related to member cultivationParticipate in outreach activities and performances outside regular business hours• Be vigilant and proactive in anticipating and meeting guest needs during an event
Other Important Functions:
Perform other related duties and responsibilities as assigned
SUPPLEMENTAL INFORMATION
Special Instructions to
Applicants:
Work weekends and/or evening hours as required.
This position
REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS
be submitted in addition to the application. Please have these documents ready to upload when applying.
Candidates are required to submit
OFFICIAL TRANSCRIPTS
for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States. To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.
