Member Service Representative Position Available In Wake, North Carolina

Member Service Representative 3.7 3.7 out of 5 stars Raleigh, NC 27603 • Hybrid work We’re searching for a Member Service Representative at Anytime Fitness TEN-TEN in Raleigh, NC.

FIVE STAR RATED LOCATION

7963 Fayetteville Rd, Raleigh, NC 27603

HIGHLIGHTS:

We are NOT a volume gym looking for as many members as possible. We’re building a culture of personal accountability, commitment to personal improvement and helping our members

LIVE BETTER LONGER.

Member Service Reps are a vital part of our team and are “the face” of our gym. You are often the first person anyone meets when they come to the club. The objective of this role is to build the club’s member base, exceed members’ expectations and promote our club’s pure awesomeness on social media.

OUR TEAM OFFERS

Steady base pay with the ability to earn extra by achieving strategic targets. On the job training and opportunities to build your experience in a wide range of areas. Free gym membership! Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas/Christmas Eve paid holidays if they fall on your regularly scheduled days A fun, high energy environment

CORE RESPONSIBILITIES

Welcomes, greets, and interacts with the members and guests New client acquisition through direct 1-1 sales presentations, phone calls, emails and text messages. Outbound marketing and outreach to our existing member community. Generates social media content promoting the culture and environment of our gym. Supports Front Desk operations and member management. Ensures personal and facility appearance meet standards. Performs cleaning duties that include, but are not limited to: mopping floors, cleaning showers, wiping down equipment, cleaning mirrors, and folding/stocking towels. Knows and abides by facility policy and procedures, advising members as appropriate. Participates in staff meetings and employee training as scheduled.

KEY QUALIFICATIONS

Must be 18 years or older. High School Diploma or GED required. Strong knowledge & understanding of social media platforms; FB, IG, Tiktok, etc. Working knowledge of Google Suites and Microsoft Outlook Excellent communication (verbal and written) skills are a must, along with a top-tier customer service approach to conducting business Physical demands require having the ability to lift up to 40 lb. weights for re-stacking.

Preferred but not required:

Entering or currently studying digital and/or social media marketing Adult CPR/AED & First Aid certifications from the American Red Cross, the American Heart Association, or the American Safety & Health Institute. Prior fitness and customer service experience.

GENEROUS COMPENSATION STRUCTURE

$15 an hour + bonuses based on strategic initiatives.

PART-TIME

Available to work flexible hours [mornings, afternoons, evenings, weekends]. Must be available for up to 25 hours a week.

ARE YOU STRONG AF?

APPLY

TODAY FOR INTERVIEWS THIS WEEK.

Job Type:

Part-time Pay:

From $15.00 per hour Expected hours: No more than 25 per week

Benefits:

On-the-job training Ability to

Commute:

Raleigh, NC 27603 (Required) Ability to

Relocate:

Raleigh, NC 27603: Relocate before starting work (Required)

Work Location:

Hybrid remote in Raleigh, NC 27603