Member Experience Associate Position Available In Bergen, New Jersey

Member Experience Associate Retro Fitness 18-01 Pollitt Drive, Fair Lawn, NJ 07410 The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling. The front desk employees MUST possess the following: A passion for helping others. A positive, friendly, energetic personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Member experience oriented Punctual, responsible and detail oriented Prior experience in a retail or hospitality setting is helpful but not required Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such as Retro Smoothies, cooler drinks, pro shop items etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures.

Job Type:

Part-time Pay:

$15.49 – $16.00 per hour

Benefits:

Employee discount

Shift:

8 hour shift Day shift Evening shift Night shift

Work Location:

In person