Parts Specialist Position Available In Pike, Alabama
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Job Description
Parts Specialist Capital Tractor Inc 9710 U S Hwy 231, Brundidge, AL 36010
Position Summary:
The Parts Specialist will assist in the parts department as the direct contact between customer and parts department.
Duties/Responsibilities:
Communicate effectively and professionally with customers while helping them obtain the correct parts for their needed repairs. Advise customers with their technical parts issues. Become an expert in specific brands, as defined by Parts Director or Store leader, and focus part sales and support of that brand(s). If applicable, assist in minor diagnostics and service repair work on brands that are sold within the parts department. Complete the required technical training by a manufacturer as needed. Assist in monitoring inventory levels to aid in procurement of parts. Staying apprised of parts availability and making customers aware of delays when needed. Keeping the parts department, warehouse and shipping areas clean & organized. Performing physical inventory audits. Acquiring and staying up-to-date on a continuing basis of new product offerings. Staying informed of Part Service Bulletins (PSBs) and part changes. Perform general parts counter operations. Load and unload trucks. Supporting other part specialists as necessary. Ensuring the parts counter is supported when other parts specialists are away from the counter.
Required Skills/Abilities:
Exemplifies the CT Way. Exemplifies professionalism in appearance and conduct. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills.
Physical Requirements:
Moving around to accomplish tasks or moving from one department to another along with walking and/or standing 80% of the day. Must be able to lift up to 100 pounds at times. Climbing, balancing, stooping, and/or kneeling. Must be able to pull or stock parts overhead level.
