Parts Counter Person Position Available In Burke, Georgia

Parts Counter Person J & B Tractor Co., Inc. Waynesboro, GA 30830

Job Title:

Parts Counter Person Department:

Parts Reports to:

Parts Manager or Assistant Parts Manager Supervises:

No one

Job Function:

Wait on customers in an up-beat manner and solicit additional sales, charge out merchandise and make necessary entries to the inventory control system, distribute special order parts, receive warranty parts, maintain shelf stock and keep counter clear and neat. Sell J & B Tractor Co., Inc. parts, labor and wholegoods service 100% of the time.

Primary Responsibilities:

1. Distribute special order parts by following through on installation or delivery to customers. 2. Assist customers by properly identifying needed items, using parts catalogs or microfiche, price items and print tickets. 3. Make necessary entries to inventory control system assuring proper records are kept with current pricing, as well as the recording and entering of special orders. 4. Participate in an annual physical inventory counting of all items. 5. Participate in the preparation of the annual parts return to manufacturer. 6. Maintain periodical parts returns as needed; filing claims as directed by Parts Manager. 7. Assist in verifying cost, price and totals of Parts Invoices and Repair Orders. 8. Immediately greet every customer upon arrival in the department. 9. Make sure the technician or customer receives the correct part, and on time, as promised. 10. Always properly track lost sales. 11. Always show concern for customer’s needs and problems. 12. Make every effort to fill customer’s need for “out-of-stock” or “non-stocked” items. 13. Develop the ability of “Suggestive Selling.” 14. Study and stay current on new product bulletins and catalogs. 15. Always complete required documents before disbursing parts. 16. Be complete and concise in entering all necessary information in the inventory control system records. 17. Always see that defective merchandise is tagged properly with date, correct part number and filed in warranty bins. 18. Return all unsold merchandise immediately to the correct stock location. 19. Document and correct discrepancies between inventory records and shelf quantities. 20. Any spare time is spent in housekeeping of counters, aisles, shelves, shipping/receiving and warranty areas. 21. Keep current on manufacturer’s terms, discounts and special programs. 22. Promote Preventative Maintenance Service Specials and help educate customers on how they benefit from them. 23. Make sure all paperwork is complete, concise and easy to read. 24. Willingly attend company functions and meetings, visiting with customers. 25. Treat customers and co-workers in a friendly, courteous manner. 26. Dress like a professional every day. 27. Perform other duties as assigned.

Compensation:

Competitive hourly rate, health insurance, vision, dental, life insurance, long term & short-term disability insurance, paid vacation, paid sick time, paid holidays, retirement plan with employer matching funds, and work uniform provided.

Contact:

Please send a resume to diann.lively@jandbtractor.com J & B Tractor Co., Inc.

Job Type:

Full-time Schedule:

Monday to Friday Weekends as needed

Work Location:

In person