Parts Coordinator Position Available In DeKalb, Georgia
Tallo's Job Summary: The Parts Coordinator position at Lift Atlanta in Decatur, GA involves assisting customers with parts needs, managing inventory, processing orders, and ensuring customer satisfaction. Qualifications include sales experience, computer skills, and excellent communication. The role offers full-time hours at $18 - $22 per hour, with benefits such as health insurance, 401(k), and paid time off.
Job Description
Parts Coordinator Lift Atlanta Decatur, GA Job Details Full-time $18 – $22 an hour 6 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Sales Customer service Driver’s License Sales experience (1-2 years) Non-CDL Class C Computer skills Communication skills Entry level
Full Job Description Job Description:
The Parts Coordinator is responsible for assisting customers with their parts needs, including taking orders, providing quotes, and ensuring customer satisfaction. This role also involves inventory management, ordering, and following up on customer orders, as well as locating out-of-stock parts and ensuring their prompt delivery.
Key Responsibilities:
Customer Service:
Assist customers in person and over the phone, answer questions about parts, and ensure a positive customer experience.
Sales:
Sell parts to customers, provide quotes, and close sales.
Order Processing:
Take customer orders via third-party websites, verify part availability, and order parts through order software.
Returns Processing:
Locate the correct vendor, contact the vendor for authorizations, and create parts return paperwork in the software.
Inventory Management:
Assist with inventory tracking, shelving, and storage.
Follow-Up:
Contact customers to provide updates on order status, deliveries, and any issues that may arise.
Problem Solving:
Locate out-of-stock parts, handle inquiries, and resolve customer issues.
Basic Computer Skills:
Use inventory management systems, order entry software, and other relevant programs.
Additional Duties:
Assist with general warehouse duties, stocking, and technician assistance as needed.
Required Skills:
Customer Service:
Demonstrate friendliness, helpfulness, and patience with customers.
Product Knowledge:
Basic understanding of vehicle components, systems, and their functions, particularly forklift systems and parts.
Sales Skills:
Effectively communicate the benefits of parts, negotiate prices, and close sales.
Communication Skills:
Clearly and accurately communicate with customers and coworkers.
Organizational Skills:
Manage inventory and organize orders through third-party vendors.
Problem-Solving Skills:
Troubleshoot issues, locate parts, and resolve customer inquiries.
Basic Computer Skills:
Proficient in using inventory management systems and other relevant software.
Physical Stamina:
Ability to stand for extended periods, reach for items on shelves, and move around the warehouse.
Pay:
Gets paid weekly through
Direct Deposit Job Type:
Full-time Pay:
$18.00 – $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Schedule:
8 hour shift Monday to Friday People with a criminal record are encouraged to apply
Work Location:
In person
