Parts Counter Clerk Position Available In Franklin, Missouri

Parts Counter Clerk 3.6 3.6 out of 5 stars Union, MO 63084 Dickey Bub Farm & Home is looking for people dedicated to providing outstanding customer service to ensure long, reliable relationships. We take great pride in maintaining family-owned and operated values and attitude.

Essential Functions:

Provide superior customer service, in person and over the telephone. Ability to solve problems yet use appropriate discretion in referring situations to other personnel. Ability to match customers’ needs with appropriate parts or services. Awareness of customer base and unique applications. Knowledge and ability to monitor inventory in order to determine which parts require special ordering. Ability to assist the Parts Manager in analyzing and resolving discrepancies between computer inventory and actual parts on hand. Crucial conversation and negotiation skills.

Qualifications:

Applicable parts or comparable experience performing related tasks required. Stihl experience preferred but not required. Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects Ability to work in a team environment Ability to speak effectively one on one Ability to effectively listen Ability to Interpret customer needs Basic data/keyboarding skills

Technical Skills:

Basic math skills, mechanical aptitude and computer database knowledge required. Ability to set and manage priorities. Efficient and responsible use of email. Must be knowledgeable of basic data entry operations and must be able to learn company designated software within a reasonable amount of time allotted.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Day shift Evening shift Every weekend

Work Location:

In person