Coordinator II (Olive Branch) Position Available In DeSoto, Mississippi
Tallo's Job Summary: TK Elevator is hiring a Coordinator II in Olive Branch, MS to handle parts requests, process PO's, research inquiries, and provide exceptional customer service. Requirements include a high school diploma, customer service experience, and knowledge of elevator parts. This role involves resolving order discrepancies, handling high volume calls, and leading special projects.
Job Description
Join TK Elevator as a Coordinator II in Olive Branch, MS, and help shape safety in the workplace—apply now to make a difference!
EDUCATION & EXPERIENCE
High School and/or Technical School Diploma required. Bachelor’s Degree or Associate Degree in a field a plus. The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking a Coordinator II in Olive Branch, MS. Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.
ESSENTIAL JOB FUNCTIONS
Process PO’s from Customers Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material. Process returned goods paperwork, issue credits/debits. Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards. Supply quotes to customers for material in a prompt and accurate manner. Identify and resolve order discrepancies in a timely manner. Resolve customer inquiries via phone or email Handle high volume calls while performing all other task Lead special projects and other duties as assigned. Two or more years of customer service experience in a heavy call volume environment is required Elevator part knowledge and five or more years elevator technical experience is a plus Working knowledge of Word, Excel and heavy Outlook is required The ability to read, interpret and comprehend technical drawings and specifications is required. Effective verbal and written communication skills are required. Must be organized and detail-oriented to perform and manage tasks as assigned.
