Parts Counterperson – Town and Country Toyota Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Parts Counterperson at Town and Country Toyota in Charlotte, NC, provided exceptional service at the parts counter, processing orders, and assisting customers. Responsibilities included maintaining inventory levels, collaborating with vendors, and staying informed about automotive advancements. This full-time position required 1+ year of dealership parts experience, strong customer service skills, and an understanding of automotive parts and inventory management systems. The role offered benefits such as medical, dental, and vision insurance, a 401k plan, and opportunities for career advancement within a Fortune 500pany.
Job Description
Charlotte, NC
Parts Counterperson – Town and Country Toyota in Charlotte, NC at Sonic Automotive
Date Posted:
5/5/2025
JOB
SNAPSHOT
Employee Type:
Full-time
Location:
9101 South Boulevard
Charlotte, NC 28273
Job Type:
Other
Experience:
Associate
ABOUT
Summary:
The Parts Counterperson provided exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Your role will involve maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements.
Duties and Responsibilities:
Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection.
Handle phone inquiries and provide information on parts availability, pricing, andpatibility.
Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
Collaborate with vendors and maintain accurate records of iing and outgoing parts shipments.
Monitor and maintain adequate levels of inventory to meet customer demand.
Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership’s system.
Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.
Stay informed about new products and advancements in automotive parts to provide up-to-date information.
Handle cash and process payments accurately, providing customers with receipts for transactions.
Collaborate with the service and sales departments to ensure seamlessmunication and coordination of parts orders.
JOB DESCRIPTION
The Parts Counterperson is responsible for picking up and delivering parts and for the carrying out of those jobs and/or assignments set forth by the department manager. This person will administer internal procedures and reports.
Duties and Responsibilities:
Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people, or shipping and receiving clerk before leaving to coordinate any last minute pick-ups or deliveries.
Checks with the body shop to determine immediate parts needs.
Delivers parts to body shop and distribute parts to technicians.
Verifies invoice match purchase order for each pick-up.
Checks payments received with the invoices for each delivery.
Keeps an accurate log of daily deliveries and pick-ups and collect signatures on each delivery entry.
•Unloading deliveries and turn in paperwork and undelivered parts.
•Handles basic maintenance of the delivery truck (filling tank with gas, checking oil,anization)
Advise parts manager if delivery trucks need major repairs and maintenance.
Assist service department with attendant responsibilities (managing the drop-off and pick-up of customers’ cars)
s with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts.
Must follow allpany safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
1+ years of experience in automotive dealership parts department.
Strong customer service skills with the ability to build rapport and provide excellent assistance.
Knowledge of automotive parts and their applications.
Familiarity with inventory management systems and basicputer skills.
Detail-oriented with excellentanizational and multitasking abilities.
Must be authorized to work in the USA
Must be willing to undergo pre-employmentpliance requirements: Drug testing, background check, MVR.
Schedule:
FULL TIME
5 days a week / 2 days off
Weekend availability required
Benefits:
Medical, dental, vision insurance
401k plan withpany match
Paid Time Off accrual
Closed for Thanksgiving day and Christmas day
Employee discounts on purchasing and leasing cars
Opportunities for career advancement within a Fortune 500pany
•All your information will be kept confidential according to EEOC guidelines•
