Service Parts Administrator Position Available In Berkeley, South Carolina
Tallo's Job Summary: The Service Parts Administrator position at Standex in Summerville, SC offers an estimated salary range of $42.8K - $54.5K per year with benefits such as health savings account, AD&D insurance, paid holidays, dental insurance, flexible spending account, paid time off, vision insurance, 401(k) matching, and life insurance. The role requires proficiency in Microsoft Office, experience with ERP systems, strong communication skills, and the ability to collaborate effectively within a team. Responsibilities include coordinating order entry processes, providing support for medical grade refrigerators and freezers, responding to customer inquiries via phone and email, processing orders efficiently, and working closely with the Senior Parts Administrator to address customer concerns. A degree or 3-5 years of customer-oriented experience is required. Standex International Corporation is committed to equal opportunity and values diversity in the workforce.
Job Description
Service Parts Administrator Standex – 3.4
Summerville, SC Job Details Estimated:
$42.8K – $54.5K a year 1 hour ago Benefits Health savings account AD&D insurance Paid holidays Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications ERP systems Mid-level Microsoft Office Bachelor’s degree Associate’s degree Communication skills Full Job Description What You’ll Do The Service Parts Administrator (SPA) position resides within the Horizon Technical Service Department. The SPA is responsible for coordinating the order entry process for those customers wishing to purchase spare/replacement parts and provides support via telephone and email for Horizon medical grade refrigerators and freezers to customers, sales representatives, and independent service companies. The SPA is also fully integrated with the Technical Service Representative (TSR) and provides support for processing warranty replacement parts identified by the TSR while support customers in the field. Respond to customer and sales representative product inquiries via telephone (medium volume) and email. Provide parts identification on medical grade refrigerators and freezers. Efficiently process orders in an ERP environment. Pick and package parts orders. Work closely with Senior Parts Administrator to create awareness to customer concerns and parts fulfillment shortfalls. Maintain and support customers and sales representatives throughout North America, responding to service parts issues and establishing rapport by phone, fax, or email. Utilize computer information systems for purposes of data retrieval and order entry. Attend professional workshops and seminars as assigned. Other duties may be assigned as need arises. What You’ll Bring Associates or bachelor’s degree, or a minimum of three to five years in a customer oriented role Proficiency in Microsoft Office Suite; experience working in ERP system preferred Ability to collaborate seamlessly with other team members and employees Ability to manage multiple projects simultaneously and meet deadlines. Must possess good communication and interpersonal skills in order to communicate rapidly and effectively within the organization and to represent the company in a professional manner. Must be willing and able to independently pursue assignments with maximum problem-solving resolve and minimal supervision, but also must readily ask for direction and help when needed. Ability to shift priorities as needed and work in a fast-paced environment. Must be willing and able to independently pursue assignments with maximum problem-solving resolve and minimal supervision, but also must readily ask for direction and help when needed. Ability to shift priorities as needed and work in a fast-paced environment.
Requirements:
Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles, to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology and much more, we are focused on making what’s next possible. Horizon Scientific is a fast-growing manufacturer and distributor of medical and laboratory equipment with specific focus on Research and Clinical Life Science Labs within the Pharmaceutical, Biotech, Hospital and University Markets. Horizon Scientific’s 100,000 sq. Ft. facility includes sheet metal fabrication, an automated powder coat paint booth, environmental temperature testing rooms, temperature testing, mapping and data logging stations. Standex International Corporation and all Standex Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes The position offers a variety of benefits, including: Competitive Salary and Benefit plans Healthcare Plan including health/dental/vision insurance 401K Plan with
Company Match Life Insurance Other Insurance Options:
HSA, FSA, AD+D
Paid Time Off Paid Holidays
