Centralized Referral Agent Part Time Position Available In Flagler, Florida
Tallo's Job Summary: The Centralized Referral Agent position, offered by AdventHealth Medical Group, is a part-time, non-certified role. Benefits include healthcare, paid time off, career development, and mental health resources. Responsibilities include managing physician office operations, handling inbound calls, coordinating referrals, and maintaining documentation. Requirements include a high school diploma, call center experience, and familiarity with medical terminology. AdventHealth is an equal opportunity employer.
Job Description
- Centralized Referral Agent
- Non Certified
- -•AdventHealth•Medical Group•All the benefits and perks you need for you and your family:•+ Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support •Our•promise•to•you:•Joining AdventHealth is about being part of something bigger.
It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
- together
- we are even better.
- Schedule
- :•Part-time •Shift•:•Monday-Friday •Location•: Virtual, Palm Coast, 32164 •The role•you’ll•contribute:•The Centralized Referral Agent is responsible for planning, controlling, organizing and directing the day-to-day operations and activities of the physician affiliate office or physician department in conjunction with Practice Manager and/or Director of Practice Operations.
This position is 100% remote.
- The value
- you’ll
- bring to the team:
- + Answering inbound phone calls to the Access Referral Center in a polite and professional manner + Answering, accepting, and completing in-bound tasks of referring providers who need to find the next level of care for their patient + Faxes or makes phone calls to both the specialists offices and the patients regarding patient appointments + Contacts insurance companies for prior authorizations for referrals ensuring referred to provider is in-network with patient’s insurance plan + Mailing new patient paperwork and referral information to patients + Contacts the patient regarding any in-progress or pending referrals.
Maintains ongoing tracking and appropriate documentation on referral tracking database as well as in the patient’s HER
- The•expertise•and experiences•you’ll•need to succeed:•Minimum qualifications•: + High School Diploma or equivalent + Previous Call Center experience or similar experience •Preferred•qualifications•:•+ Medical Terminology + Associate’s Degree + Experience in various clinical areas inpatient or outpatient practices + 1 Years’ experience as a lead role in a medical setting or other health care related role + 1 Years’ experience as a MA-CWe are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
