Leasing Representative Position Available In Mecklenburg, North Carolina

Leasing Representative Henderson Properties, Inc – 3.9 Charlotte, NC Job Details Full-time $15.50 – $17.75 an hour 21 hours ago Benefits Paid holidays Paid time off Work from home Retirement plan Qualifications Sales Social media management Customer service Microsoft Office High school diploma or GED Conflict management Organizational skills Section 8 Communication skills Entry level

Full Job Description Description:

Benefits of working with Henderson Properties! You receive 80 hours of PTO in your first year of employment and then it increases to 120 hours of PTO after your one year anniversary. We match up to 3% if you enroll in our Retirement Plan. We observe 8 Paid Holidays throughout the year. Insurance options to Full Time Employees after 90 days of employment. Flexible Working Schedules and option to work from home on Fridays. Discounts on real estate sales and maintenance work. $15.50 – $17.75 per hour This position is responsible for tasks included in the Leasing I position, including but not limited to answering and responding to phone, voicemail, and email inquiries, following up on leads, assisting walk-in clients, orchestrating the process for interested clients to tour available homes, providing accurate information on available homes, the application and move-in process, assist in processing applications for future tenants, assist in maintaining current company relationships with clients by providing excellent customer service.

PRIMARY RESPONSIBILITIES NOTE

This position will work onsite 3-5 days a week in Albemarle to support a build to lease community. Position will include working weekends during the lease up phase and then shift to a standard work schedule. Attend outreach marketing events such as hosting open houses, conducting lunch and learns at local businesses, etc. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. Expedite all communication (email, phone, voicemail) coming into the leasing department or general mailboxes. Provide excellent customer service to any person, customer (internal or external) or client entering the building and ensure that all Leasing Consultants do the same. Determine visitor need and take appropriate action to accommodate. Receive and issue receipts for rental and HOA payments made in the office. Update current availability (leasing list) and update current advertising on a daily basis. Document, advertise and promote any changes to information on available properties. Facilitate the application screening process, including verification of accuracy of information on applications, obtain & review screening results for applicants and proceed as applicable based on screening results, including sending appropriate notification to applicants. Facilitate the Section 8 process for new leases and renewals. Ensure Guest Card information is entered into Rent Manager with all Guest Card information entered by the close of the business day. Provide updates on available homes to the Property Manager and Assistant Manager, as applicable Provide information to clients as applicable, regarding all aspects of leasing a property including touring, application/approval, and move in processes. Assist Rental Property Managers and Assistant Property Manager as needed. Other duties as may be assigned. Orchestrate lease signings and move ins.

Requirements:

ESSENTIAL VOCATIONAL REQUIREMENTS

High Level of Professionalism with Positive, Outgoing Personality Strong Microsoft Office and Social Media Skills Excellent Written and Verbal Communication Skills Sales and Customer Service Experience Ability to Multi-Task Problem Solving and Conflict Resolution Skills Strong Organizational Skills Excellent Attention to Detail

PREFERRED EDUCATION

High School Diploma or equivalent experience required; one or more year of college preferred.