Leasing Agent Position Available In Onondaga, New York

Leasing Agent Sutton Real Estate Company LLC Syracuse, NY Job Details Full-time $22 – $24 an hour 1 day ago Qualifications Customer service Fair Housing regulations Mid-level Microsoft Office High school diploma or GED Bachelor’s degree 4 years Associate’s degree Communication skills Marketing Property management Landlord-tenant law Full Job Description Jefferson Tower, located in the heart of Downtown Syracuse, is seeking a motivated and professional Leasing Agent to join our on-site property management team. As the first point of contact for prospective residents, the Leasing Agent plays a key role in showcasing the community, supporting high occupancy, and ensuring a smooth and compliant leasing process. This position combines sales, customer service, and administrative responsibilities and requires frequent walking of the property, unit inspections, and a commitment to providing an excellent resident experience.

Key Responsibilities:

Leasing & Marketing Greet, qualify, and tour prospective residents. Present available apartments with enthusiasm and thorough knowledge of property features. Promote the community through online platforms, signage, referrals, and outreach. Manage and update listings across websites such as Apartments.com and Rent.com. Follow up on inquiries and leads; maintain accurate traffic and follow-up logs. Support and help implement marketing strategies to increase occupancy. Leasing Administration Assist applicants through the full leasing process, ensuring accuracy and compliance. Conduct background, credit, and rental history checks. Prepare, review, and process lease documents and renewals in accordance with Fair Housing laws and company policy. Coordinate move-ins and move-outs, including vendor scheduling (e.g., Verizon, Spectrum). Regularly walk and inspect units for readiness and quality standards. Customer Service & Community Engagement Respond to resident questions, concerns, and maintenance requests professionally and promptly. Foster strong relationships with prospective and current residents to support satisfaction and retention. Assist in planning and executing resident events and engagement activities. Property Management Support Submit and manage maintenance work orders; follow up to ensure completion. Support the daily operations of the leasing office including scanning, filing, and tracking documentation. Assist with administrative tasks including certificates of insurance, resident forms, and communications. Maintain accurate records using property management software (AppFolio). Perform additional duties as assigned by the Property Manager.

Qualifications:

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. 4+ years of leasing, property management, or customer service experience required. Strong knowledge of Fair Housing laws and local landlord-tenant regulations required. Proficiency in Microsoft Office is required. Experience with AppFolio or similar property management software is preferred. Excellent organizational, interpersonal, and communication skills. Ability to walk property grounds, inspect units, and climb stairs regularly. Flexibility to work occasional weekends or evenings based on leasing needs.

Working Hours:

Standard office hours are Monday-Friday, 8:00 AM – 4:30 PM.

Fridays during the summer:

8:00 AM – 3:00 PM.