Leasing Consultant Position Available In Shelby, Tennessee
Tallo's Job Summary: Leasing Consultants at Henry Turley Company in Memphis, TN, earn from $18 an hour with benefits such as health insurance, 401(k), and paid time off. Requirements include sales experience, knowledge of property leasing, and communication skills. Responsibilities involve leasing activities, resident relations, and maintaining customer satisfaction. Full-time position with a focus on team collaboration and professional development.
Job Description
Leasing Consultant Henry Turley Company – 3.8 Memphis, TN Job Details Full-time From $18 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Microsoft Word Microsoft Excel Sales Customer service Fair Housing regulations Mid-level Microsoft Office Property leasing High school diploma or GED Sales experience (1-2 years) OneSite 1 year Communication skills Property management Full Job Description
OBJECTIVE
To lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
REPORTS TO
Property Manager
QUALIFICATIONS
Previous leasing and/or sales experience strongly preferred. Experience in multifamily housing also preferred. Previous experience with property management software such as AppFolio, Entrata, OneSite or Yieldstar preferred. Ability to learn and work using desktop and mobile software programs and apps including but not limited to Microsoft Suite (Outlook, Word, Excel, Teams, etc.), Adobe Acrobat, and more. Commitment to ongoing professional and personal development through team or company meetings and special projects.
RESPONSIBILITIES
Leasing Learn Henry Turley Company and community policies and communicate them effectively to residents and prospects. Answer the phone, respond to all e-mails, and assist in the leasing activities and resident relations. Conduct property tours highlighting amenities and surrounding neighborhood features. Complete thorough follow up on all leads and monitor conversion rates.
Accurately process application paperwork:
employment, residency, background checks and credit reports and keep confidential in the resident files. Assist in developing and maintaining a resident retention/renewal program to achieve optimum rental increases and reduce turnover. Assist in social media posting, outreach marketing, housing fairs and resident events. Prepare weekly traffic/renewal status reports. Handle and coordinate all details of move-ins and move-outs including apartment inspections prior to move-in and after move-out. Prepare and review Lease paperwork, Property Rules and Regulations and all Addendums to new residents and renewal Leases with existing residents. Customer Service Maintain a courteous and helpful attitude to both current and potential residents. Resolve resident complaints in a friendly and professional manner and alert Property Manager of pertinent issues and concerns. Follow up with all maintenance requests once received and send a confirmation e-mail once completed ensuring the resident is satisfied with the repair(s). Communicate with the maintenance team and vendors for all on-site preventative maintenance and repairs. Prepare and distribute market surveys monthly and be familiar with the surrounding markets, competitors and trends Assist in walking move-outs and help coordinate turns with vendors Assist in walking units once vendors/maintenance complete turns for accuracy and completeness. Follow HTC policies and procedures in accordance with Fair Housing Laws, ADA regulations and guidelines; send formal notices to residents who are in violation of their residential Lease. Team Building Maintain a “team spirit” and work well with the entire staff. Maintain a professional appearance and good attitude at all times. Assist with any requested work to be done on the property. Be cooperative and adaptable to owners and property manager’s requests. Exhibit excellent communication and listening skills with team members, residents, and prospects. Show a commitment to company goals, values and the success of the property
Core Values Respect Integrity Service-oriented Excellence Solutions-driven Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Vision insurance
Schedule:
Evenings as needed Monday to Friday Weekends as needed People with a criminal record are encouraged to apply
Work Location:
In person
