Returns Processing Associate Position Available In Palm Beach, Florida

Returns Processing Associate Stylecraft – 4.2 Boca Raton, FL Job Details Full-time $18 – $20 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer service Technical support High school diploma or GED Entry level Full Job Description Company Overview StyleCraft, LLC is a rapidly growing beauty and grooming tool company with over 50 years of combined industry experience. As a family-owned business based in the US, we specialize in creating innovative, high-quality styling products that cater to both professional stylists and personal users. Our commitment to design and functionality sets us apart in the grooming industry. Why should you join our winning team, because we provide:

• Competitive hourly wages and opportunities for overtime
• Stable, full-time schedule in a growing company.
• Training and development opportunities for long-term advancement.
• A positive, inclusive team environment with a strong focus on quality and accountability.

We are seeking a Warranty & Returns Associate to join our dynamic team at StyleCraft, LLC., located in Boca Raton, FL. If you’re ready to be part of a revolutionary team that values innovation in beauty and grooming tools, apply today at StyleCraft, LLC! Join us in shaping the future of styling. Overview We are seeking an Associate to join our dynamic team at StyleCraft, LLC. The Returns Processing Associate is a vital part of our operations team, responsible for ensuring the accurate and timely processing of and warranty claims. This hands-on role includes inspecting returned merchandise, performing light repairs, documenting service actions, and preparing products for restocking or replacement. The ideal candidate is organized, mechanically inclined, and thrives in a fast-paced environment

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receive, inspect, and categorize incoming returned merchandise Validate claims against warranty terms and Stylecraft policies Enter return details into internal systems and track inventory disposition Warranty Repairs o Perform basic repairs on clippers, trimmers, and other grooming tools o Use diagnostic and quality check tools to ensure proper function post-repair. o Document all service work and parts used Logistics & Inventory Support o Assist with pick-and-pack activities for replacement or serviced items. o Coordinate with inventory control to manage returned stock o Maintain an organized and efficient work area Customer Service Alignment o Work closely with Customer Experience and Tech Support teams to ensure timely resolutions o Communicate service status updates or anomalies promptly to the team lead

• Other duties may be assigned.

ABILITIES

• Ability to work at a fast pace while maintaining a high level of quality.
• Attention to detail is a must accuracy and presentation.
• Must be physically able to lift and move up to 30 lbs.
• Positive attitude, strong work ethic, and team-oriented mindset.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

EDUCATION, EXPERIENCE, and

TRAINING

• High school diploma or general education degree (GED) preferred
• Prior experience in warranty processing, returns, or technical product service preferred.

Job Description Clause Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift

Work Location:

In person