Automotive Rental Agent Position Available In Guilford, North Carolina

Automotive Rental Agent 3.5 3.5 out of 5 stars 801 East Bessemer Avenue, Greensboro, NC 27405 CAPITAL Automotive of Greensboro is seeking a customer-focused and detail-oriented Automotive Rental Agent to join our Subaru and Hyundai teams. The ideal candidate will be responsible for assisting customers with their car rental needs, providing excellent customer service, and ensuring a smooth rental process. The Automotive Rental Agent plays a key role in delivering a positive experience for our customers and maintaining the efficiency of the rental process.

Automotive Rental Agent Compensation and Benefits:

Competitive Pay Health Insurance PTO 401(K)

Automotive Rental Agent Responsibilities:

Greet customers professionally and assist them with their car rental requirements Provide information on available rental options, pricing, and additional services Confirm vehicle availability and inform customers about rental policies and procedures Conduct pre-rental inspections of vehicles, noting any existing damage and ensuring cleanliness Collect rental fees and deposits, process payments, and provide customers with receipts Assist customers with loading and unloading luggage or navigating features of the rental vehicle Process final payments and provide customers with receipts Offer additional services, upgrades, and insurance options to customers Other duties assigned

Automotive Rental Agent Requirements:

Previous experience in customer service, hospitality, or a related field is preferred Excellent communication and interpersonal skills Proficient in using computer systems and rental software for reservation processing Ability to handle customer issues and find solutions in a fast-paced environment Basic sales skills to promote additional services and upgrades Willingness to adapt to changing customer needs and operational requirements Must pass pre-employment background screenings

WE ARE CAPITAL!

With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.