Store Associate Position Available In Barbour, Alabama

Store Associate 3.7 3.7 out of 5 stars Eufaula, AL 36027 Reports to: Store Manager/Assistant Manager A Convenience Store Associate is a frontline role that involves providing excellent customer service while assisting with various sales tasks in a convenience store setting. This position typically focuses on ensuring a positive shopping experience for customers, managing sales transactions, and maintaining the store’s appearance. Here are some key responsibilities and skills associated with this role:

Job Summary:

1.

Customer Service:

Greet and assist customers in a friendly and professional manner. Provide product recommendations, answer questions, and address customer concerns. Handle customer complaints or issues and resolve them promptly. 2.

Sales Transactions:

Operate the cash register, process sales, and handle cash, credit, or debit transactions. Ensure accurate pricing and promote current offers or promotions. Suggest upsells or additional products that complement customer purchases. 3.

Product Knowledge:

Stay informed about the store’s product offerings and ensure shelves are stocked. Be aware of store promotions, seasonal products, and special deals. 4.

Inventory Management:

Monitor product levels and help restock shelves or coolers. Organize products, ensuring they are neatly displayed and properly labeled. Conduct regular inventory checks and report any discrepancies. 5.

Store Maintenance:

Maintain cleanliness and orderliness in the store, including aisles, shelves, checkout areas pumps, parking lot and restrooms. Ensure the store environment is welcoming and safe for customers. 6.

Security and Loss Prevention:

Watch for potential theft or suspicious behavior and report it to store management. Follow company policies regarding cash handling, store security, and inventory loss.

Skills Required:

Communication Skills:

Ability to interact effectively with customers and team members.

Customer Service Skills:

Friendly, patient, and approachable demeanor.

Sales Abilities:

Capable of promoting and upselling products. Attention to

Detail:

Ensuring products are stocked and displayed correctly.

Basic Math Skills:

Handling transactions, making change, and working with inventory.

Time Management:

Managing busy periods and prioritizing tasks effectively.

Physical Stamina:

Ability to stand, walk, and perform manual tasks like restocking.

Work Environment:

Convenience stores often operate 24/7, so shifts can vary, including nights, weekends, and holidays. The role may require working alone or as part of a team, depending on the time of day. This role is crucial for maintaining smooth store operations and providing a positive customer experience in convenience store environments.