Product Support Sales Rep – Earthmoving Position Available In Clarke, Alabama
Tallo's Job Summary: The Product Support Sales Rep - Earthmoving is responsible for maximizing parts and service sales in an assigned territory. They work with customers to manage equipment costs and communicate the value of premium parts and service. This role requires strong communication skills, customer service enthusiasm, and the ability to find efficient solutions. High school diploma or equivalent is required, with previous experience in parts or service operations preferred.
Job Description
Product Support Sales Rep – Earthmoving
Job Category:
Sales and related
Requisition Number:
PRODU005477
ing Details
ed: April 14, 2025
Full-Time
Locations
Showing 1 location
Thomasville, AL 36784, USA
Job Details
Description
Product Support Sales Representative is responsible for maximizing the sale of parts and service to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium parts and service in a price sensitive market is necessary. The Product Support Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Maximize parts and service sales in assigned territory
Assists with the sale of new equipment
Sell Customer Value Agreements and various maintenance programs
Maintain accurate customer data records
Assist in collection of past due invoices
Monitor and report product performance and competitive activity
Provide liaison support between customer, TTCo, and our vendors
Establish and maintain personal working relationships with customers
Follow up on past repairs to ensure customer satisfaction
Inform customers on status of repairs
Negotiate mutually agreeable settlements on customer complaints
Record opportunities, manage leads, and log all calls based on PAR assignments into CRM
Qualifications
Skills
Required
Written Communication
Advanced
Parts Identification
Intermediate
Mechanical
Intermediate
Relationship Building
Advanced
Selling
Advanced
Customer Service
Advanced
Microsoft Office
Intermediate
Computer
Intermediate
Education
Required
High School or Equivalent or better.
Preferred
Bachelors or better.
Experience
Required
Previous experience in parts or service operations. Experience using personal computers and basic typing skills are required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
