Store Customer Service Specialist Zone Position Available In Lauderdale, Alabama
Tallo's Job Summary: The Store Customer Service Specialist Zone role at Sherwin-Williams involves working closely with customers to address their needs, provide product information, and ensure customer satisfaction. Responsibilities include resolving concerns, meeting sales goals, and maintaining product quality standards. This position requires criminal history review and is based in Florence, AL, with additional support for nearby stores.
Job Description
Id :
2506403,
Title :
Store Customer Service Specialist Zone,
Category :
Sales,
RequisitionType :
Retail Hourly,
JobGrade :
null,
RequisitionId :
300003279094649,
ExternalPostedStartDate :
2025-03-31T16:27:27 00:00,
JobLevel :
null,
JobSchedule :
null,
JobShift :
null,
StudyLevel :
null,
InternationalTravelRequired :
null,
ExternalContactName :
null,
ExternalContactEmail :
null,
ContractType :
null,
ExternalPostedEndDate :
2025-05-30T16:27:27 00:00,
JobFamilyId :
300000128388648,
GeographyId :
300000063046747,
GeographyNodeId :
100005372973670,
ExternalDescriptionStr :
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stored within a 15-mile radius of Store #2339 located at: 2079 Florence Blvd., Florence, AL 35630.
Additional stores supported would be:
• #2004: 1126 Woodward Avenue, Muscle Shoals, AL 35664 ,
