Xfinity Retail Sales Consultant-Full Time Position Available In Monroe, Alabama

Job Description:

Comcast brings together the best in media and technology. Wedrive innovation to create the world’s best entertainment andonline experiences. As a Fortune 50 leader, we set the pace in avariety of innovative and fascinating businesses and create careeropportunities across a wide range of locations and disciplines. Weare at the forefront of change and move at an amazing pace, thanksto our remarkable people, who bring cutting-edge products andservices to life for millions of customers every day. If you sharein our passion for teamwork, our vision to revolutionize industriesand our goal to lead the future in media and technology, we wantyou to fast-forward your career at Comcast.

Job SummaryResponsiblefor assisting and consulting with customers on our products andservices by utilizing knowledge, skills and technology to achieve aworld class sales and service experience Works with moderatesupervision/guidance. Is accountable for individual results andimpact on team.

Job DescriptionCore Responsibilities Passionately represents products and services by sharing anddemonstrating product and sales know-how with customers. Providesproduct demonstrations to educate customers on full productcapabilities to maximize their experience. Takes a customer-first approach with all customer interactions.

Listens and evaluates customer needs and provides appropriatesolutions. Achieves sales and customer experience goals andobjectives. Provides comprehensive customer onboarding activities andensures customers fully understand how to use and manage allcompany products/services and gains their consent. Performs operational and administrative tasks. Partners with customer care to resolve customer issues, asappropriate. Consistently demonstrates sales excellence and professionalismwith integrity and a warm and friendly demeanor to customers andteammates. Complies with all company and retail operational policies andprocedures. Completes training requirements and actively engage in teamhuddles and learning. Knows and understands sales compensation plan and its keyelements. Must be able to work a flexible schedule that includesevenings, weekends, holidays, variable schedule(s) and overtime asneeded. May be asked to work in alternate stores outside of homebase store. Regular, consistent and punctual attendance. Must be able to carry and lift up to 25 pound boxes, stand andmove about the store constantly. Other duties and responsibilities as assigned.

Employees at alllevels are expected to: Understand our Operating Principles; make them the guidelinesfor how you do your job. Own the customer experience

• think and act in ways that putour customers first, give them seamless digital options at everytouchpoint, and make them promoters of our products andservices. Know your stuff
• be enthusiastic learners, users and advocatesof our game-changing technology, products and services, especiallyour digital tools and experiences. Win as a team
• make big things happen by working together andbeing open to new ideas. Be an active part of the Net Promoter System
• a way of workingthat brings more employee and customer feedback into the company
• by joining huddles, making call backs and helping us elevateopportunities to do better for our customers.

Drive results and growth. Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors andour communities.

Disclaimer:

This information has been designed to indicate the generalnature and level of work performed by employees in this role. It isnot designed to contain or be interpreted as a comprehensiveinventory of all duties, responsibilities andqualifications.#CMCSAHJ Comcast is proud to be an equal opportunityworkplace. We will consider all qualified applicants for employmentwithout regard to race, color, religion, age, sex, sexualorientation, gender identity, national origin, disability, veteranstatus, genetic information, or any other basis protected byapplicable law.

Skills:

Customer-Focused; Workplace Organization;Persuasion; Teamwork; Technical Knowledge; Self Motivation;Resilience; Critical Thinking Problem Solving; Communication;

Professional IntegritySalary:

Base Pay:

$15.00The application windowis 30 days from the date job is posted, unless the number ofapplicants requires it to close sooner or later.

Total TargetCompensation (Base Pay plus Targeted Commission): $22.69Our salescompensation programs offer the potential for significant upsideabove targeted earnings for those who overachieve their salestargets.

Base pay is one part of the Total Rewards that Comcastprovides to compensate and recognize employees for their work. Mostsales positions are eligible for a Commission under the terms of anapplicable plan, while most non-sales positions are eligible for aBonus. Additionally, Comcast provides best-in-class Benefits toeligible employees. We believe that benefits should connect you tothe support you need when it matters most, and should help you carefor those who matter most. That’s why we provide an array ofoptions, expert guidance and always-on tools, that are personalizedto meet the needs of your reality

• to help support you physically,financially and emotionally through the big milestones and in youreveryday life.

Please visit the on our careers site for moredetails.

EducationHigh School Diploma / GEDCertifications (ifapplicable)Relevant Work Experience2-5 Years