Retail Team Member Position Available In South Central Connecticut Planning Region, Connecticut

Retail Team Member Next Step Acquisitions, Inc. New Haven, CT Next Step Acquisitions is a dynamic sales and retail firm that specializes in Frontier’s Internet services. Our team is dedicated to providing exceptional customer service and developing tailored solutions to meet our customers unique connectivity requirements. Focusing on innovation and personalized interactions, Next Step Acquisitions takes pride in being at the forefront of the telecom industry, offering top-tier internet solutions for retail customers. Our Retail Team Member team works with customers to help them receive reliable high-speed internet, supported by a dedicated team of experts focused on enhancing their experience. As a Retail Team Member, you will work in our retail environments focusing on customer engagement for leading telecommunications products and services. The Retail Team Member will help facilitate conversations about their internet and interests, oversee retail sales initiatives, and work closely with our sales team to ensure consistent high-quality customer experience. Responsibilities of a

Retail Team Member:

At the retail stores, work with customers to explain the benefits of our internet services in a clear and confident manner Guide customers through their internet set up and process, ensuring they are matched with the most suitable plans for success Deliver exceptional customer service and maintain accurate records to support seamless set ups Educate customers about current promotions and pricing to help them make informed decisions depending on how much and often they use internet Address questions or concerns using effective communication and negotiation techniques Qualifications of a

Retail Team Member:

Prior experience in retail, hospitality, sales, or other customer service roles Experience working with teams to help achieve objectives and complete tasks A Retail Team Member possesses a collaborative mindset and a willingness to learn Ability to maintain a solution-oriented approach and strong problem-solving skills Excellent verbal and written communication skills with a professional demeanor are needed

Job Type:

Full-time Pay:

$3,850.00 – $4,200.00 per month

Benefits:

401(k) Employee discount Flexible schedule

Shift:

Day shift

Work Location:

In person