Retail Associate Position Available In Broward, Florida

Retail Associate Goodwill South Florida – 2.5

Oakland Park, FL Job Details Estimated:

$27.5K – $30.4K a year 7 hours ago Qualifications Bilingual Spanish Customer service English High school diploma or GED Cash register Conflict management Communication skills Entry level

Full Job Description Essential Duties and Responsibilities:

Receiving:

Greet donors, accept and unload donated items, and record customer information using a smart device (phone or tablet). Express appreciation to donors for their contributions.

Processing:

Sort, separate, and inspect clothing and household items. Clean, size, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise for sale.

Sales/Cashiering:

Process sales transactions, ensuring proper control of cash and credit card payments. Follow correct procedures for handling voids, discounts, refunds, checks, and other forms of payment.

Cleaning:

Maintain cleanliness throughout the store, including bathrooms, floors, shelves, windows, the break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report maintenance issues and coordinate necessary repairs.

Customer Service:

Assist customers with inquiries, merchandise pricing, and fitting room support. Offer recycling bags, explain store operations, and implement effective sales techniques to enhance the store’s performance and community image.

Schedule:

Flexibility to work scheduled shifts, including nights and weekends. Exhibit excellent attendance and punctuality.

Additional Duties:

Perform other duties as assigned to support store operations and customer service objectives. Education and/or

Experience:

High school diploma or equivalent, or a combination of education and experience. 6 months of related experience or training is highly desirable. Excellent customer service skills. Prior cashiering experience is a plus. Knowledge of electronic devices.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees. Bilingual (English/Spanish) is a plus but not required.

Mathematical Skills:

Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.

Reasoning Ability:

Applies common sense to follow detailed written or oral instructions. Ability to solve problems involving a few concrete variables in standardized situations.

Equipment, Machines, and Tools Used:

Cash register, pricing and tagging materials, box cutters, merchandise movement, and storage containers.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills:

Focuses on conflict resolution rather than blame. Listens attentively, maintains emotional control, and remains open to others’ ideas and suggestions.

Oral Communication:

Speaks clearly and persuasively in both positive and negative situations. Listens carefully, seeks clarification when needed, and responds effectively to questions.

Written Communication:

Able to read and interpret written information accurately.

Safety and Security:

Observes and follows safety procedures and reports potentially unsafe conditions.

Attendance/Punctuality:

Maintains consistent attendance and punctuality.

Ethics:

Treats others with respect, keeps commitments, works with integrity, and upholds organizational values.

Organizational Support:

Follows policies and procedures and supports the organization’s goals and values.

Physical Demands:

The physical demands described below represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: Regularly required to stand and walk for long periods. Use hands to handle, feel, or operate equipment. Reach with hands and arms and stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 20 pounds. With assistance, must be able to push/pull rolling carts weighing up to 530 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The noise level in the work environment is usually moderate, consistent with a general retail environment.