Store Customer Service Specialist Position Available In Lake, Florida
Tallo's Job Summary: Customer Service Specialists at Sherwin-Williams retail stores work closely with customers to address inquiries, offer product recommendations, and resolve concerns efficiently. The role requires maintaining product knowledge, ensuring customer satisfaction, and meeting sales targets. Candidates should be comfortable with customer interactions and undergo a criminal history check for the safety of the company and its stakeholders.
Job Description
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
