Hospitality Associate Position Available In Manatee, Florida
Tallo's Job Summary: The Hospitality Associate role at IMG Academy in Bradenton, FL involves greeting guests, managing check-ins and check-outs, responding to guest needs, managing the cash register, conducting inspections, and scheduling campus tours. The position requires customer service experience, attention to detail, and proficiency in Microsoft Office Suite. Flexible hours including nights, weekends, and holidays are necessary. Background check and drug test are required. Benefits include medical, dental, vision, 401k, gym discounts, pet insurance, and more. If interested, apply even if you don't meet every requirement as diversity and inclusion are valued.
Job Description
Hospitality Associate
Bradenton, FL, USA Req #1017
Monday, March 10, 2025
About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
The Hospitality Associate is responsible for assisting all Academy guest with various needs and issues which may arise prior to and during their stay at the Academy.
Position Responsibilities
Greet IMG Academy guests upon their arrival, and direct them to the appropriate location.
Prepare arrival packets for groups and individuals and verify daily packets areplete.
Provide efficient and courteous service to each IMG Academy
Maintain Hospitality e-mail and respond accordingly in a prompt manner.
Check guests in and out of the Academy
Communicate with appropriate staff for various customer needs.
Assist with questions and/or problems pertaining to the students’ amodations, programs and/or transportation.
Manage cash register for dining hall and various goods.
Conduct daily inspection of Hospitality area and lobby to ensure cleanliness and order.
Schedule campus tours.
Coordinates with Campus Life the return of lost & found items.
Follows the prescribed opening and closing procedures.
Act as a back-up to the phone operator.
Ad to allpany policies, procedures and business ethic codes
Other duties as assigned
Knowledge, Skills and Ability
Ability to act quickly under pressure
Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
Customer service experience
Ability to multitask
Detail Oriented
Excellent written and oralmunication skills
Preferred Skills
Bachelor’s degree in progress in business or related field
Bilingual
Physical Demands and Work Environment
Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements:
Requires a background check upon offer
Requires a drug test upon offer
Benefits:
As a full-time member of our team, you will enjoy aprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to anyway. You may be just the right candidate for this or other roles.
