Greeter-OPC $15hr + Benefits Position Available In Osceola, Florida

Greeter-OPC $15hr + Benefits Holiday Inn Club Vacations – 3.4 Kissimmee, FL Job Details Full-time From $15 an hour 17 hours ago Benefits Travel reimbursement Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Bilingual Customer service High school diploma or GED Communication skills Entry level Time management Full Job Description At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. The Greeter is responsible for ensuring our guests have a world class check in and out experience. This includes welcoming the Guests to the Drury Hotel. Services provided include superior meet and greet contact with guests as they step into the lobby. They will also assist the guest in directing them to the appropriate areas for registration.

COMPANY BENEFITS

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success. Bi-Weekly Pay Matching 401K Growth & Developmental Opportunities Comprehensive Medical, Dental & Vision Benefits EAP – Employee Assistance Program PTO – Paid Time Off Travel Benefits, Discounts & FREE Vacations through our ClubGo Program Tuition Reimbursement & Continuing Education Courses Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS

Welcome our guests and owners as they arrive to the lobby, direct them to the respected check-in, check-out area while providing “world class guest experience.” Performs a “warm transfer” by leading guests to the Guest Service desk to meet/exceed conversion standards. Adheres to all departmental company policies and procedures. Assists with anything additional requested by leaders.

QUALIFICATIONS

Must possess a sincere dedication to provide an unsurpassed level of owner and guest satisfaction. Demonstrate a commitment to the team. Must be able to stand for long periods of time. High energy and self-motivated. Excellent oral communication and presentation skills. Strong and proactive decision making ability and strong problem resolution skills Dependable and goal oriented. Strong partnering skills. Self-directed but works as a team player. Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, services or product form guests and co-workers. Participates in proactive team efforts to achieve departmental and company goals. Excellent customer service. Strong oral communication skills. Mastery of the use of appropriate interpersonal and society styles and methods to inspire and guide individuals towards goal achievement. Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance. Strong work ethic, high energy level and positive attitude. High level of accuracy. Ability to handle multiple tasks and balance priorities – excellent organizational and time management skills. Must have proven track record and ability to handle escalated service calls and customer service issues. Bilingual a plus, not required. Education Preferred High School Diploma or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.