Sales Support Representative Position Available In Pinellas, Florida

Sales Support Representative Vetted Security Solutions – 2.5 Saint Petersburg, FL Job Details Full-time $50,000 – $55,000 a year 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Jira Microsoft Powerpoint Microsoft Word CRM software Sales support Microsoft Excel Microsoft Outlook Sales Customer service Salesforce Mid-level Microsoft Office 3 years High school diploma or GED Inside sales Bachelor’s degree QuickBooks Organizational skills Communication skills Time management Full Job Description Sales Support Representative About Vetted Security Solutions Vetted Security Solutions is a mission-driven technology company focused on strengthening public safety through innovative, real-time tools. We partner with law enforcement, government agencies, and industry stakeholders to deliver integrated solutions that enhance situational awareness, streamline investigations, and improve operational outcomes. Built on a foundation of service and integrity, our technology is trusted to perform when it matters most. Position Overview We are looking for a detail-oriented and proactive Sales Support Representative to join our St. Petersburg team. This position plays a critical role in supporting our sales operations, ensuring accuracy, responsiveness, and a smooth customer experience from quote through fulfillment. The right candidate thrives in a fast-paced environment, communicates effectively, and is committed to delivering exceptional internal and external service. Key Responsibilities

• Build and maintain strong customer relationships, ensuring satisfaction and timely communication
• Collaborate with sales and internal teams to address customer needs and resolve issues efficiently
• Process and review sales orders for accuracy and completeness
• Generate and deliver customer quotes
• Enter new customer registrations and opportunities into the CRM system
• Maintain accurate and up-to-date records in CRM for all contacts, accounts, and opportunities
• Prepare sales forecasts, reports, and internal or customer-facing documentation
• Monitor and meet order turnaround KPIs set by leadership
• Provide post-sale support, addressing customer concerns or service issues
• Assist with internal sales projects and cross-functional initiatives as assigned
• Support multiple sellers across various regions with administrative and operational tasks
• Assist in maintaining and updating the product catalog, ensuring current and accurate offerings
• Perform account maintenance and general administrative tasks as needed
• Have an understanding of government procurement practices and timelines.
• Assist with outbound customer outreach and lead generation. Qualifications
• 3-5 years of experience in sales support, customer service, or a related role
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Experience with CRM systems (e.g., Salesforce), Jira, and QuickBooks
• Excellent organizational skills and strong attention to detail
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Analytical mindset with proactive problem-solving capabilities
• Dependable follow-through and strong time management
• Experience in public safety, technology, or infrastructure sectors

Job Type:

Full-time Pay:

$50,000.00 – $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person