HOSPITALITIY/WAYFINDER – FULL TIME Position Available In Polk, Florida
Tallo's Job Summary: The full-time Hospitality/Wayfinder position in Lakeland, FL involves providing friendly and efficient assistance to non-ambulatory patients and visitors at Watson Clinic. Responsibilities include greeting visitors, guiding them to departments, assisting with parking, answering inquiries, and providing wheelchair support. Requirements include good communication skills, customer service experience, and the ability to work independently and as part of a team. Education-wise, a high school diploma/GED and a valid driver's license are required, with CPR certification preferred. Background check and drug screening are also necessary for eligibility.
Job Description
HOSPITALITIY/WAYFINDER – FULL TIME HOSPITALITIY/WAYFINDER – FULL TIME
Lakeland, FL •
HOSPITALITY/WAYFINDER
Job Type
Full-time
Description Summary/Objective:
The aim of the role of a Wayfinder is to offer a friendly, efficient and helpful service to patients who are non-ambulatory and all visitors to the Watson Clinic. To meet and greet visitors, offering assistance with locating a department and offering to apany them as appropriate. To provide guidance on car parking arrangements and to give information regarding the location of services such as toilets, café, shops, etc. To assist with general inquiries and assist with wheelchair support as needed. Essential Functions Able to demonstrate good verbalmunication skills with a range of people through a variety of methods.
Excellent customer service skills which prioritise the needs of the individual.
Able to work as part of a team and independently.
Ability to give clear instructions and concise directions.
Must demonstratemitment to the role and be reliable and punctual.
Ability in dealing with difficult situations
Able to demonstrate a polite and friendly approach, offering a weing service to the public.
Flexible approach to work schedules
Ability to stand for long periods of time
Ability to push wheelchairs/stretchers
Requirements Required Education and Experience:
High School diploma/GED equivalent. Valid Driver’s License. CPR within 90 days of employment.
Preferred Education and Experience:
Prior Hospitality/Healthcare experience.
Additional Eligibility Qualifications:
Ability to pass Background Check, Ability to pass Drug Screening.
