Retail Customer Service Position Available In Polk, Florida

Retail Customer Service Retail Customer Service
locations
Lakeland, FL
time type
Full time
posted on
Posted 12 Days Ago
job requisition id

JR118033

Address:

2942 Hwy. 98 N Lakeland, Florida 33805

Brand:

Value Pawn & Jewelry
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment thates withpetitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offerpetitive pay based on experience with an opportunity to quickly increase your pay and position!
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker uponpletion of the program
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
Follow the Career Path and for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, are some of the other things we offer our

Team Members:

Free Health Insurance•
Competitive Wages
Monthly

UNCAPPED

Bonus Potential Paid on Store and Individual Performance
Great Working Hours
401(k) with Company Match
Generous Paid Time Off
Holiday Pay
Store Discount
Here’s what you can expect as a Retail Customer Service Representative• (Pawnbroker)•: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take ofing to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from thepetition.
Other Customer Service duties include, but are not limited to:
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
Processing sales, loans, and extensions
Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
High school diploma or GED
Customer service, cashier, or retail experience
Excellentmunication and interpersonal skills
Work well independently and as member of a team
Ability to multitask
Able to pass a criminal background check and drug test
Ad to all Company policies, procedures, and regulations
Knowledge ofmonly pawned items, such as tools, jewelry, firearms or electronics, a plus
Sales background, a plus
Bilingual, a plus
•No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.