Sales Associate/Cashier Position Available In St. Charles, Louisiana

Sales Associate/Cashier Allen’s Ace Hardware 17235 Hwy 90, Des Allemands, LA 70030 Job Overview We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Allen’s Ace Hardware, we’re a growing, locally owned, family business where helping our community is our number one priority. We are making an impact in the community by helping your neighbors with their projects in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The sales associate will provide excellent customer service by assisting customers with their needs, offering product information, and processing transactions at the register. They also will help maintain the appearance of the store by stocking shelves, organizing merchandise, and ensuring a clean and inviting environment. Additionally, they would be involved in tasks like answering phones, cutting pipe and glass, and lifting heavy products.

Essential Duties & Responsibilities Customer Service:

Provide a positive representation of Allen’s Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Utilize basic math skills for handling transactions accurately. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room, outdoor merchandise, and breakroom areas. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Communicate any Store Support Center issue to management for follow up. Communicate any merchandising, cost control or sales idea to management. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Greet customers warmly and ensure a positive shopping experience. Process sales transactions accurately and efficiently using the cash register. Upsell products by demonstrating knowledge of features and benefits. Conduct product demos to educate customers about new or featured items. Maintain an organized and stocked sales floor, ensuring products are displayed attractively. Assist with inventory management, including restocking shelves and monitoring stock levels. Provide excellent customer service by addressing inquiries and resolving issues promptly. Utilize retail math skills to handle cash, process returns, and manage exchanges effectively. Exhibit strong phone etiquette when answering customer calls or inquiries. Supervise junior staff members as needed, fostering a collaborative team environment. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE

• Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION
• Showing our love for the work we do, our customers, and our associates. RESPECT
• A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.

INTEGRITY

• An authentic commitment to moral and ethical behavior.

TEAMWORK

• Together we can achieve extraordinary things.

EXCELLENCE

• A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 50lbs) and climbing. Join our dynamic team as a Cashier/Sales associate where your contributions will make a difference in our customers’ shopping experiences!

Job Type:

Full-time Pay:

From $14.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person