Budtender Position Available In Middlesex, Massachusetts

Budtender Eastern Cannabis Company 7 Linehurst Road, Malden, MA 02148 Job Summary The Budtender is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Budtender fosters an environment that is compassionate, genuine, and respectful. Budtenders are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the cannabis products offered. Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. Maintaining an accurate cash draw and following proper cash handling procedures Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity. Meets/exceeds day to day sales metrics with tailored product suggestions. This includes meeting individual and team centric sales targets within the dispensary. Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”. Participate in ongoing education and professional development Performs other duties as assigned by the Manager and/or Store Lead. Qualifications Must stay current and adhere to all policies and regulations of the state cannabis agency. Must meet age requirement as outlined by state cannabis agency. Able to pass all background checks as required by state cannabis agency. Able to accommodate scheduling that may include varied shifts, weekends and holidays. Maintain regular and punctual attendance. Education High school diploma/GED preferred. Experience 1-3 years’ experience working in a cannabis retail setting preferred Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Close attention to detail Excellent time management skills Must be able to communicate effectively with customers/caregivers and team members. Direct Reports No direct reports Working Conditions Work is primarily performed in a dispensary setting. Involves frequent contact with staff, vendors and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical Requirements Must be able to exchange accurate information about product offerings. Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines. The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion. Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply

Work Location:

In person