Guest Experience Associate Position Available In Durham, North Carolina

Guest Experience Associate Rose & Lee Co 213 West Main Street, Durham, NC 27701

JOB TITLE:

Guest Experience Associate

LOCATION

213 W Main St Durham, NC 27701

JOB TYPE:

Part-Time, 5-10 hours per week

WHO WE ARE

Rose & Lee is a women-owned boutique offering a curated selection of clothing, accessories, and gifts from thoughtful, global brands. We’re doing our part to shift the fashion and gift industries toward a more sustainable future, and we’re eager for our customers to walk alongside us on the journey. With our simple and tailored approach, we’re here to help uplift our customers’ style and make a positive impact on local and global communities. In our opinion, feel-good style and thoughtfully-considered, quality clothing absolutely go hand-in-hand.

WHO WE ARE LOOKING FOR

We are seeking a friendly, enthusiastic, and fashion-forward Guest Experience Associate to join our team. The ideal candidate will have a passion for fashion, excellent communication skills, and a knack for helping customers find the perfect outfit. As a Guest Experience Associate, you will be responsible for providing outstanding customer service, maintaining the boutique’s appearance, and assisting with sales and inventory.

RESPONSIBILITIES

Greet and engage customers in a friendly and professional manner Assist customers in selecting and trying on outfits, providing personalized fashion advice Build and maintain customer relationships to encourage repeat business Maintain knowledge of current fashion trends, products, and promotions Process sales transactions accurately and efficiently Keep the boutique clean, organized, and visually appealing Assist with inventory management, including receiving, tagging, and organizing new merchandise Handle customer inquiries and resolve any issues promptly and professionally Collaborate with team members to achieve sales goals and contribute to a positive work environment Assist with social media marketing content creation

REQUIREMENTS

Previous retail or customer service experience preferred Strong interest in fashion and a good eye for style Excellent communication and interpersonal skills Weekend availability Reliable, punctual, and able to work well under pressure Ability to stand for extended periods and perform physical tasks such as lifting and organizing merchandise

BENEFITS

Competitive hourly wage with opportunities for bonuses Generous staff discounts on boutique merchandise Opportunities for professional development and career advancement. A fun, inclusive and fast paced environment

OUR CORE VALUES

Integrity:

we practice our values rather than simply stating them People first: we believe a fulfilled life is others-centered

Fun:

we encourage our community to take the adventure, laugh at yourself, create experiences centered around fun, try new things

Leadership:

we foster an environment for learning, innovation and growth

Community:

we promote and foster inclusivity and diversity

Job Type:

Part-time Pay:

$13.00 – $17.00 per hour Expected hours: 5 – 15 per week

Benefits:

Employee discount Flexible schedule

Schedule:

4 hour shift 8 hour shift Evenings as needed Evening shift Weekends as needed

Work Location:

In person