Float Team Member Optical Practice Position Available In Iredell, North Carolina

Float Team Member – Optical Practice Vision Center of Lake Norman 125 Commerce Park Road, Mooresville, NC 28117 Overview We are seeking a versatile and motivated individual to join our optical practice as a Float Team Member . This dynamic position involves rotating responsibilities across front desk operations, patient pre-testing and workups, and optical sales. The ideal candidate is a flexible team player with strong communication skills, a commitment to exceptional patient care, and the ability to adapt quickly to changing daily needs. This position also requires flexibility to work in Mooresville and our Newton location. Front Desk Duties Greet patients warmly and professionally upon arrival. Answer phones, schedule appointments, and manage the appointment calendar. Verify insurance benefits and collect payments. Maintain accurate patient records and ensure proper documentation. Patient Work-Up & Pre-Testing Escort patients to exam rooms and perform pre-testing procedures (e.g., auto-refraction, tonometry, visual acuity testing). Document medical history, chief complaint, and medication usage accurately. Ensure equipment is calibrated and cleaned regularly. Support the doctor during exams as needed. Optical Sales & Dispensing Assist patients in selecting frames that fit their lifestyle, prescription, and aesthetic preferences. Explain lens options and coatings (e.g., progressive lenses, blue light filtering, anti-reflective coating). Take accurate measurements and process eyewear orders. Perform basic eyewear repairs and adjustments. Follow up with patients on order status and ensure satisfaction upon pickup. Qualifications Previous experience in an optometric, medical, or retail sales setting preferred. Strong customer service and communication skills. Comfortable with multi-tasking and switching roles throughout the day. Familiarity with electronic health records (EHR) and optical software is a plus. Willingness to learn and grow within a fast-paced environment. High school diploma or equivalent required.

Benefits:

Competitive pay based on experience Employee discounts on eyewear Paid time off and holidays Training and continuing education opportunities Monthly bonus opportunities Join our team and help patients see the world more clearly – one interaction at a time.

Job Type:

Full-time Pay:

$16.00 – $20.00 per hour Expected hours: 38 – 40 per week

Benefits:

401(k) Employee discount Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday No weekends

Supplemental Pay:

Bonus opportunities Ability to

Commute:

Mooresville, NC 28117 (Required) Ability to

Relocate:

Mooresville, NC 28117: Relocate before starting work (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person