Boutique Manager Position Available In Mecklenburg, North Carolina

Boutique Manager 3.7 3.7 out of 5 stars Huntersville, NC 28078

Position Overview:

We are seeking a dynamic and results-driven Women’s Fashion Boutique Store Manager with Apricot Lane Boutique in Huntersville, NC to lead and inspire our team in providing an exceptional shopping experience for our customers. As a key member of our boutique team, you will oversee daily operations, ensure the highest standards of customer service, merchandising and marketing operations required to accomplished desired results. This role requires strong leadership, a passion for fashion, and the ability to collaborate effectively with both the in-boutique team and HQ support team.

Key Responsibilities:

Customer Experience & Sales Leadership:

Lead by example to deliver an outstanding customer experience, ensuring that every guest is greeted with a warm, personalized, and seamless service. Drive store sales by identifying opportunities to enhance the customer experience and offering styling solutions that align with the brand’s assortment. Foster a welcoming and inclusive environment where customers feel valued and inspired to shop.

Team Development & Leadership:

Hire, train, and develop a high-performing team of stylists ensuring they are knowledgeable about the brand, products, and customer service standards. Set clear goals for team members and provide ongoing coaching, feedback, and performance reviews. Cultivate a positive, collaborative, and motivating store culture that aligns with company values.

Merchandising & Visual Presentation:

Oversee the execution of visual merchandising standards to create an inviting and inspiring store environment that reflects the brand’s style. Collaborate with the visual merchandising team and HQ merchants to ensure the latest collections and seasonal trends are effectively showcased. Regularly assess store layout, product placement, and stock levels to optimize sales and maintain a fresh, on-brand look.

Retail Operations & Inventory Management:

Ensure smooth daily store operations, including opening and closing procedures, cash handling, and security compliance. Maintain accurate inventory levels, conduct regular stock checks, and work closely with HQ merchants and product analytics to ensure timely replenishment of popular items. Address operational issues, from customer complaints to inventory discrepancies, with a solutions-oriented approach. Collaboration with

HQ Teams:

Partner with HQ Merchandising, Marketing, and Operations teams to ensure alignment between boutique priorities and company goals. Provide feedback to the merchandising team regarding customer preferences, trends, and inventory needs. Support the execution of in-boutique marketing campaigns and promotions to drive foot traffic and sales.

Sales Reporting & Performance Analysis:

Monitor and analyze sales performance, track KPIs, and develop action plans to meet or exceed sales targets. Ensure the store achieves its goals for customer satisfaction, Conversion rates, Average Transaction Value, and other key metrics.

Compliance & Brand Standards:

Ensure adherence to all company policies, procedures, and visual standards. Stay up to date with industry trends, competitor activity, and local market conditions to adapt the store’s strategy as needed.

Key Qualifications:

Proven experience as a retail manager or supervisor in a fashion or luxury retail environment, preferably in women’s fashion. Strong leadership skills with a demonstrated ability to motivate, develop, and lead a team. Exceptional customer service skills with the ability to build lasting customer relationships. Solid understanding of retail operations, including sales, merchandising, inventory management, and loss prevention. Excellent communication and interpersonal skills to effectively collaborate with HQ teams and manage a diverse boutique team. Ability to think creatively and strategically to improve store performance and customer experience. Passion for fashion and keeping up to date with trends in the industry.

Preferred Qualifications:

Experience working with visual merchandising standards and creating compelling store displays. Proficiency with retail management software and POS systems. Knowledge of store financials and ability to analyze sales data to drive decisions.

Work Environment:

Full-time position with flexible hours, including weekends and holidays. Fast paced and dynamic retail environment. Opportunities for professional growth within the company.

Compensation & Benefits:

Competitive salary and performance-based incentives. Employee discounts and benefits package. Opportunities for career development and advancement. If you are an enthusiastic, customer-focused leader with a passion for fashion, we invite you to apply and help us take our boutique to the next level! Please copy this link to your browser and fill out an application.

https:

//apricotlaneboutique.com/store/huntersville/

Job Type:

Part-time Benefits:

Employee discount

Work Location:

In person