Front Desk/Sales Associate – Fitness Studio Position Available In New Hanover, North Carolina

Front Desk/Sales Associate – Fitness Studio StretchLab 2030 Stonecrop Drive, Wilmington, NC 28412

StretchLab Wilmington:

Empowering Movement, Transforming Lives At StretchLab Wilmington, we believe that freedom starts with movement. Our customized one-on-one assisted stretching sessions help people move better, feel better, and live better—whether they’re athletes, office workers, active seniors, or weekend warriors. We’re more than a wellness studio—we’re a growing community on a mission to change lives, one stretch at a time. We’re looking for an enthusiastic and driven Sales Associate to join our team—someone who loves connecting with people, thrives on meeting (and exceeding) goals, and is passionate about health and wellness. About the Role As a Sales Associate, you are the first face our clients see and the voice they hear. You play a vital role in welcoming new guests, guiding them through their journey, and converting their curiosity into long-term commitment. Every interaction you have helps shape the success of our studio. Sales & Membership Growth Make 50+ outbound calls per day to engage new leads, re-engage past clients, and book intro stretch appointments. Confidently guide prospects through studio tours and first-time stretch experiences. Close membership and package sales by focusing on the benefits and impact of our services. Handle objections with empathy, clarity, and professionalism. Promote retail products and premium services to support client wellness goals. Client Experience & Studio Operations Create an outstanding guest experience that keeps clients coming back. Juggle multiple responsibilities with ease—checking in guests, answering phones, booking sessions, and supporting daily operations. Proactively handle studio tasks, from troubleshooting equipment to keeping supplies stocked and assisting Flexologists when needed. Keep the front desk and lobby clean, organized, and welcoming at all times. Manage leads and follow-ups using ClubReady or a similar CRM platform. Community Engagement & Marketing Support Support social media efforts, in-studio promotions, and local marketing campaigns to attract new clients. Represent StretchLab with integrity and enthusiasm, both inside and outside the studio. What We’re Looking For Prior sales experience in a fitness, wellness, or service-based environment (such as a gym, spa, salon, or boutique studio). Confidence in making outbound calls and following a structured sales process. Strong organizational skills with a goal-oriented mindset. Natural ability to build rapport, especially with individuals new to assisted stretching or wellness services. A proactive, solution-focused attitude and willingness to take ownership of results. Availability for at least one weekend shift; both full-time and part-time roles available (ranging from 20-40 hours per week). Reliable transportation and local residency in or near Wilmington, NC. Motivation to achieve performance-based incentives and enjoy earning commissions. What We Offer Competitive hourly pay + commission + monthly performance bonuses. Opportunities for advancement with a fast-growing national wellness brand. A supportive, fun studio culture that values teamwork, wellness, and personal growth. Free or discounted assisted stretch sessions to keep you moving and feeling great. Join the Movement Are you ready to help people feel better, move better, and live better—every day? If you’re passionate about wellness and excited to grow with us, we’d love to meet you.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

Flexible schedule

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift

Work Location:

In person