Beauty Advisor Position Available In Hillsborough, New Hampshire

Job Description:

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’scaptured the hearts and minds of America for more than 160 years. Astory about innovations and traditions—about inspiring stores andirresistible products—about the excitement of the Macy’s 4th ofJuly Fireworks, and the wonder of the Thanksgiving Day Parade.

We’ve been part of memorable moments and milestones for countlesscustomers and colleagues. Those stories are part of what makes thissuch a special place to work. Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, yourfocus is to support the Beauty needs of our customers to drivesales. Both a product educator and beauty enthusiast, youspecialize in making our customers feel beautiful and confident.

You are focused on building a client base and nurturing strongclient relationships in order to meet sales goals. You embraceinnovation by leveraging new selling ideas and are comfortablecommunicating with customers virtually and via phone. You willprovide customer consultations, including applying make-up andproducts. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer adynamic, inclusive environment with competitive pay and benefits.

Enjoy comprehensive health and wellness coverage and a 401(k) matchto invest in your future. Prioritize your well-being with paid timeoff and eight paid holidays. Grow your career with continuouslearning and leadership development. Plus, build community byjoining one of our Colleague Resource Groups and make a differencethrough our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling andlegal/financial advice Access the full menu of benefits offerings What You Will Do Greet customers in a friendly and helpful manner Use product knowledge to give expert guidance to each customerbased on their wants, features, and choices Build a relationship with customers by introducing them tobeauty products and finding out their hidden needs Show and teach the use of all beauty products by applying themon the customer Keep proper display, organization, storage and restocking ofinventory Use our clientele program to connect with customers, achievesales goals, inform about promotions and product launches, andenroll customers in our rewards program Join in pre-selling and sales-boosting events to increase salesand reach personal sales targets Stay current with all training through Macy’s educationalresources, including attending Vendor trainings and virtualtrainings as requested Merchandise new arrivals, process damages, testers and selectmerchandise to return to vendors Use point of sale technology and applications to help inselling and fulfilling of customer orders Follow hygiene standards and asset protection control andcompliance procedures Foster an environment of acceptance and respect thatstrengthens relationships, and ensures authentic connections withcolleagues, customers, and communities Skills You Will Need Product knowledge: Good understanding of the beauty products youare selling and be able to give expert guidance to customers basedon their wants, features, and choices.

Communication:

Comfortable communicating with customers virtually,via phone, and in person.

Sales:

Ability to build relationships with customers, achieve salesgoals, and participate in pre-selling and sales-boostingevents.

Technology:

Utilize point of sale technology and applications tohelp in selling and fulfilling customer orders.

Continuous learning:

Self-driven to keep up with Macy’s beautyproduct knowledge and beauty trends and stay current with alltraining through Macy’s educational resources.

Makeup application:

Show and teach the use of all beauty productsby applying them on the customer.

Subject Matter Expertise:

Proficiency in vendor line(s) and beautytrends serving as a knowledgeable resource in this area.

Interpersonal Skills:

Excellent interpersonal skills, with theability to work effectively with colleagues at all levels andacross departments.

Collaboration:

Partnership with the total Beauty team to drivesales and deliver the customer experience Who You Are Possess a passion and a business-minded attitude to succeed ina performance-based setting Able to resolve customer problems in a constructive andforward-looking way Strong organizational skills and can manage multiple tasks atonce in a fast-paced environment Able to work a flexible schedule including evenings &weekends Enthusiasm for the beauty industry and the skills to provideoutstanding customer care Flexible and able to use sound judgment in ambiguoussituations Flexible availability, including days, evenings, weekends andholidays, with regular, dependable attendance andpunctuality At least 1 year of customer service or selling experiencerequired Previous cosmetic or fragrance sales experience a plus Essential Physical Requirements You Will Perform Prolonged periods (at least two consecutive hours) ofstanding/walking around the store or department Frequent use of computers and handheld electronicequipment Reaching, including above eye level, crouching, kneeling,stooping and color vision. This position requires lifting, constant moving, standing,reaching with arms and hands, stooping, kneeling, crouching, andclimbing ladder. Lifting and moving items weighing up to 25 lbs. About Us This is a great time to join Macy’s! Whether you’re helping acustomer find the perfect gift, streamlining operations in one ofour distribution centers, enhancing our online shopping experience,buying in-style and on-trend merchandise to outfit our customers,or designing a balloon for the Thanksgiving Day Parade, we offerunique opportunities to be part of some of the most memorablemoments in people’s lives. Join us and help write the next chapter in our story – ApplyToday! This job description is not all-inclusive and may not apply tocolleagues covered by a collective bargaining agreement. Macy’sInc. reserves the right to amend this job description at any time.

Macy’s Inc. is an Equal Opportunity Employer, committed to aninclusive work environment. BEAUTY00This position may be eligible for performance-basedincentives/bonuses. Benefits include 401k,medical/vision/dental/life/disability insurance options, PTOaccruals, Holidays, and more. Eligibility requirements may applybased on location, job level, classification, and length ofemployment. Additional benefit details are available atmacysJOBS.com.