Beauty and Wellness Consultant Position Available In New York, New York

Job Order Number:

DG0199370

Job Title:

Beauty and Wellness Consultant

Company:

Walgreens Location:

NEW YORK, NY

Salary:

Education:

Information Not Provided

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

• Job Description:

• Job Objectives
• Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget.

Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.

• Job Responsibilities/Tasks
• Customer Experience
• + Engages customers by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.+ Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.+ Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary+ Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.+ Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.+ Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.+ Engages with omni-channel solutions to enhance customer engagement/experience.+ Locates products in other stores or online if unavailable in the store.

• Operations
• + Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.

+ Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.+ Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.+ Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.+ Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.+ Implements company asset protection procedures to identify and minimize profit loss.+ Processes sales for customers and/or employee purchases on cash register.+ Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.+ Has working knowledge of store systems and store equipment.+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.+ Completes special assignments as assigned.

• Training & Personal Development
• + Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.

+ Maintains knowledge of competition, new product/brand launches, and overall industry trends+ Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.+ Attends training and completes e-learning modules requested by Manager or assigned by Corporate.+ Maintains professional appearance and image in compliance with company guidelines at all times.+ Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.+ Works collaborati