Full Time Firearms Associate Position Available In Lancaster, Pennsylvania

Full Time Firearms Associate Freedom Outfitters 1658 Steel Way Drive, Mount Joy, PA 17552 The primary objective of a Firearms Sales Associate is to serve customers by selling products and meeting customer needs. Position Attributes Multitasking Work well in a team environment Taking initiative Organization Self-motivated Consideration for exceptional customer service Principal Duties & Responsibilities Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions Drive sales through engagement of customer suggested selling and sharing product knowledge. Resolve customer complaints by investigating problems; developing solutions; following up to ensure resolution; making recommendations to management Identify customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements Maintain knowledge of products and services by reading specification updates; attending information meetings; referring questions to supervisor Maintain inventory including receiving, stocking and pricing merchandise Maintain store appearance by creating a clean, orderly, and safe shopping environment Provide general support to the store, e.g. help customers by providing information; answering questions/phone calls; merchandising; completing payment transactions; covering shifts in customer service as needed The ability to excel in a team environment Expectations Maintain the stability and reputation of the store by complying with legal requirements Maintain quality services by adhering to policies, procedures, and standards Contribute to team effort by accomplishing related results as needed Flexibility to train and work in various departments as business needs dictate The ability to build relationships with customers and support their needs The ability to work a flexible schedule based on business needs