Service Greeter – Audi Position Available In Montgomery, Pennsylvania
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Job Description
Service Greeter –
Audi Job Employer Name:
SpiderID:
13960454
Location:
Fort Washington, Pennsylvania
Date Posted:
3/13/2025
Wage:
Negotiable
Category:
Automotive/Mechanic
Job Code:
R0048783
Job Description:
Job Duties Greet customers warmly and promptly upon their arrival at the dealership’s service department. Ensure all customers feel welcomed and valued.
Present in a professional and approachable manner, as first point of contact for customers.
Initiate friendly conversations with customers to determine the purpose of their visit and understand their needs or concerns regarding their vehicle’s service requirements.
Use active listening skills to assess customers’ needs and direct them to the appropriate service advisor or department within the dealership, guiding customers to the right area for scheduled service appointments or other inquiries.
Efficiently manage the check-in process for customers with scheduled service appointments.
Possess a comprehensive understanding of the dealership’s layout, departments, and personnel to effectively guide customers to their desired destination within the facility.
Provide support to service advisors by performing various administrative tasks
Strive to exceed customer expectations by providing exceptional service at every interaction. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience throughout their dealership visit.
Keep the service reception area tidy and organized to create a pleasant environment for customers.
Collaborate effectively with other dealership staff members to ensure seamless coordination of customer service efforts and maintain a cohesive work environment. #LI-GC1
Job Criteria:
Start Date:
Position Type:
Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
Contact Name:
Holman Enterprises, Inc.
Company Type:
Company:
Holman Enterprises, Inc.
