Greeter – UPMC Washington Position Available In Washington, Pennsylvania
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Job Description
Greeter – UPMC Washington 3.4 3.4 out of 5 stars Washington, PA 15301 Join Our Team as an Emergency Department Greeter Are you a compassionate, people-oriented individual with a passion for helping others? Our hospital is seeking a friendly and attentive Greeter to be the first point of contact in our fast-paced Emergency Department. In this vital role, you’ll provide a warm welcome, assist patients and visitors, and help ensure a calm and supportive environment during critical moments
Responsibilities:
Acts in a manner that supports UPMC’s four core values of quality & safety, care & compassion, dignity & respect, and community. Act as initial contact with customers. Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting, and information as requested. Demonstrates teamwork through interacting with others to achieve goals while respecting individual differences, sharing credit and accountability for outcomes, encouraging, supporting and actively participating in work activities. Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results. Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments. Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities.
Schedule:
10am-10pm and 12pm-12am. Rotating days, weekends, and holidays. High School graduate or equivalent, associate’s degree or some college with focus in business or health care related field preferred. Two years of experience dealing with public or customer service. Basic experience of windows software and medical terminology preferred. Excellent interpersonal and written and verbal communication skills required. Must be professional, responsible and self-motivated.
Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
