Sales Support Representative Position Available In Charleston, South Carolina
Tallo's Job Summary: The Sales Support Representative role involves providing superior customer service, processing orders, and assisting with inquiries for commercial accounts. Responsibilities include answering calls, closing sales, and servicing accounts. Requirements include a high school diploma, email correspondence experience, and knowledge of sales practices. The role also requires strong communication skills, organizational abilities, and the ability to work both independently and in a team. Ideal candidates have a background in Business or Marketing.
Job Description
Performing tasks shall be accomplished in adherence to the policies set forth by the company. Accountability and Responsibility are required to successfully accomplish the vision, goals, and assigned tasks. Candidates should be able to provide our customers with superior customer service to build positive working relationships, customer loyalty and brand representation.
In this role, you will serve customers by providing product information; assisting with inquiries, processing orders and providing service to a large network of commercial accounts. Our fast paced work environment coupled with a non-intrusive sales approach means our Sales Representatives arent caught up in a typical high pressure sales world.
Tasks, Essential Duties, Responsibilities and Qualifications include the following but not limited to.
Answer incoming calls and assist customers with inquiries and purchasingUnderstanding customers’ needs and identifying sales opportunitiesExplaining and demonstrating features of products and servicesClosing sales and achieving sales targetsServicing and pursuing commercial accountsProcessing sales ordersAssist with customer problem solvingDistributing shipping and pricing quotes to customersAbility to work in a team oriented office environmentSelf-driven to pursue new sales leadsUnderstanding of wholesale, retail, and dealer pricing programsFamiliarity in marine industry/recreation preferred.
Organizational skills
Data EntryRequirements:
High school diploma is required but an Associate or bachelor’s degree in Business, Marketing or related field is preferredExperience in email correspondenceQuickBooks experience preferredExcellent motivational skills and works will with a team but also able to work aloneStrong communication and interpersonal skills and dedication to customer satisfactionExcellent time management and organizational skills and the ability to multitask and prioritizeKnowledge of sales practices and the most efficient customer service techniquesAbility to interpret sales metrics and perform data entryAbility to pay strong attention to detailComprehensive internet based computer skillsAbility to lift 30lbs
